Original price was: CAD$499.58.CAD$402.89Current price is: CAD$402.89.
Authorized Partner for United States (US)Next-day delivery is not always fast enough. The FC-10-P23JK-211-02-12 provides one year of 4-Hour Hardware Delivery Priority RMA for the FortiAP-23JK Wi-Fi 7 wall-mount access point. When Fortinet confirms an RMA case, a replacement unit ships within four hours, targeting sites where a full calendar day of wireless downtime is not acceptable. This is the mid-tier Priority RMA option: faster than Next Calendar Day delivery, without the added cost of an onsite engineer.
The 4-Hour Hardware Delivery tier suits high-availability environments where a calendar-day recovery window is too wide. Hospitals routing clinical applications over wireless, airport concourses, hotel lobbies with constant guest traffic, and manufacturing lines where mobile scanners depend on the FortiAP-23JK all benefit from the 4-hour hardware dispatch window. If your team can swap the unit on-site independently, this tier gives the right balance of response speed and cost compared to the full onsite engineer option.
The subscription is delivered electronically from DataCenter360.ca within 0 to 1 business days. Register the license key in the Fortinet Support Portal against your FortiAP-23JK serial number; coverage begins at activation. When a hardware failure occurs, raise an RMA case with Fortinet Support. Once confirmed, a replacement unit ships within the 4-hour SLA window. Coverage runs for one year from activation.
Priority RMA requires FortiCare Premium or Elite on the FortiAP-23JK. The table below shows base RMA entitlements by FortiCare tier before Priority RMA is added:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
This Priority RMA add-on requires an active FortiCare Premium or Elite contract on the FortiAP-23JK. FortiCare Premium for the 23JK (FC-10-P23JK-247-02-12, 1-year) adds 24×7 telephone support and 1-hour critical issue response. Pairing it with the FC-10-P23JK-211-02-12 upgrades the RMA delivery to 4-hour hardware dispatch. DataCenter360.ca can process both in a single order.
DataCenter360.ca stocks the full FortiAP-23JK service lineup, including all Priority RMA tiers and term lengths, as an authorized Fortinet Select Partner. The FC-10-P23JK-211-02-12 is the 1-year entry point for 4-hour hardware replacement on the 23JK. Electronic delivery ensures the license key reaches your inbox within one business day for immediate activation in the Fortinet Support Portal.
It means Fortinet ships a replacement FortiAP-23JK unit within four hours of confirming the RMA case. The four-hour clock starts from when Fortinet accepts and opens the replacement order. Actual delivery time depends on the courier and regional support center location.
Next Calendar Day (FC-10-P23JK-210-02-12) ships a replacement targeting arrival the following calendar day. The 4-Hour Hardware tier (FC-10-P23JK-211-02-12) targets hardware dispatch within four hours of case confirmation. The 4-hour option is faster and suits environments where a full day of wireless downtime is not acceptable.
No. The FC-10-P23JK-211-02-12 covers hardware delivery only. If you need a certified technician dispatched to install the replacement, the 4-Hour Hardware and Onsite Engineer option (FC-10-P23JK-212-02-12) includes both hardware delivery and a field technician.
FortiCare Premium or FortiCare Elite must be active on the FortiAP-23JK. FortiCare Essential does not qualify for Priority RMA add-ons. The matching 1-year FortiCare Premium SKU for the 23JK is FC-10-P23JK-247-02-12.
The license is sold and delivered electronically to customers in any country through DataCenter360.ca. Fortinet’s 4-Hour Hardware Delivery logistics depend on regional support center coverage; verify availability in your country using Fortinet’s service availability page before purchase, as response times and areas vary by region.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-23JK |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P23JK-211-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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