Fortinet FortiAP-23JK 4-Hour Hardware Priority RMA, 3-Year (FC-10-P23JK-211-02-36)

SKU: FC-10-P23JK-211-02-36

Original price was: CAD$1,498.73.Current price is: CAD$1,208.65.

Save:19%You save CAD$203.23
FortiAP-23JK 4-Hour Hardware Priority RMA, 3-Year (FC-10-P23JK-211-02-36): replacement Wi-Fi 7 access point dispatched within 4 hours of RMA confirmation. Requires FortiCare Premium or Elite. Worldwide e-delivery.
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Product description

Not every wireless failure can wait until tomorrow. The FC-10-P23JK-211-02-36 covers three years of 4-Hour Hardware Delivery Priority RMA for the FortiAP-23JK Wi-Fi 7 wall-mount access point. Once Fortinet confirms the RMA case, a replacement unit ships within four hours. The 3-year term removes the overhead of annual renewal and locks in a consistent hardware recovery window across the FortiAP-23JK’s initial deployment phase.

What This Service Covers

  • Replacement FortiAP-23JK unit dispatched within 4 hours of Fortinet RMA confirmation
  • Three-year subscription term with no annual renewal required
  • Applies within regional service coverage; verify availability in the Fortinet Support Portal
  • Add-on for FortiAP-23JK units covered by FortiCare Premium or Elite (Essential not eligible)

Who Needs This

High-availability environments running the FortiAP-23JK as fixed infrastructure over multiple years are the natural fit for a 3-year 4-Hour Hardware RMA commitment. Venues such as hospitals, hotels, and dense enterprise offices where the 23JK will be in service throughout the subscription period benefit from a guaranteed fast-replacement SLA without revisiting contracts annually. IT teams managing large FortiAP deployments also simplify their support portfolio when all units share a common 3-year renewal cycle.

Activation & Delivery

DataCenter360.ca delivers the subscription electronically, typically within one business day. Activate the license key in the Fortinet Support Portal against your FortiAP-23JK serial number; coverage begins immediately. For any failure during the 3-year period, open an RMA case with Fortinet Support, and a replacement unit ships within four hours of case confirmation. No physical media is involved.

FortiCare RMA Tier Comparison

Priority RMA requires FortiCare Premium or Elite on the FortiAP-23JK. The table below shows base RMA entitlements by FortiCare tier before Priority RMA is added:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

One Service vs. Full FortiCare Coverage

This service requires FortiCare Premium or Elite on the FortiAP-23JK. FortiCare Premium (FC-10-P23JK-247-02-36, 3-year) covers 24×7 telephone support and 1-hour critical issue response; the FC-10-P23JK-211-02-36 extends the RMA delivery to 4 hours. Both can be purchased together from DataCenter360.ca for aligned 3-year coverage on the FortiAP-23JK.

Buying from DataCenter360.ca

DataCenter360.ca carries all FortiAP-23JK service contracts, from FortiCare plans through all Priority RMA tiers and terms, as an authorized Fortinet Select Partner. A 3-year 4-Hour Hardware RMA purchase means fewer renewals, a consistent SLA across the device’s typical service window, and electronic delivery within one business day. Service keys arrive by email for immediate activation in the Fortinet Support Portal.

What is the FC-10-P23JK-211-02-36?

Three years of 4-Hour Hardware Delivery Priority RMA for the FortiAP-23JK. When Fortinet confirms an RMA case, a replacement unit ships within four hours. The service is an add-on that requires an active FortiCare Premium or Elite contract on the covered unit.

How does 4-Hour Hardware RMA differ from Next Calendar Day Priority RMA?

Next Calendar Day (FC-10-P23JK-210-02-36) ships a replacement by the following calendar day after case confirmation. 4-Hour Hardware (FC-10-P23JK-211-02-36) targets hardware dispatch within four hours of confirmation. Choose based on the maximum downtime window your environment can tolerate.

Is an onsite technician included?

No. The FC-10-P23JK-211-02-36 covers hardware delivery only. If you need a certified technician dispatched to install the replacement, the 4-Hour Hardware and Onsite Engineer option (FC-10-P23JK-212-02-36) adds that component for the same 3-year term.

What FortiCare plan must be active before adding this service?

FortiCare Premium or Elite is required on the FortiAP-23JK. FortiCare Essential does not qualify for Priority RMA add-ons. The matching 3-year FortiCare Premium for the 23JK is FC-10-P23JK-247-02-36.

Can customers outside Canada purchase this?

Yes. The FC-10-P23JK-211-02-36 is a worldwide electronic license available from DataCenter360.ca in any country. Physical hardware delivery under Priority RMA operates from Fortinet’s regional support centers; confirm that 4-hour hardware dispatch is supported in your country before purchase.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-23JK

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P23JK-211-02-36

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