Fortinet FortiAP-432G Premium-to-Elite Upgrade, 1-Year (FC-10-P432G-204-02-12)

SKU: FC-10-P432G-204-02-12

Original price was: CAD$185.40.Current price is: CAD$173.82.

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FC-10-P432G-204-02-12 upgrades an existing FortiCare Premium contract on the FortiAP-432G to Elite level for one year, adding 1-hour critical-issue response and same-day hardware replacement. Requires active FortiCare Premium. Delivered electronically worldwide.
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Product description

If the FAP-432G already runs under an active FortiCare Premium contract, the 204 upgrade adds Elite-level response without replacing the existing contract or its remaining term. It is the most direct path from 4-hour to 1-hour critical response for organizations that have deployed at Premium and later determined that response window is insufficient for their environment.

What This Upgrade Adds

FC-10-P432G-204-02-12 applies a 1-year Premium-to-Elite upgrade to one FortiAP-432G serial number. The unit must have an active FortiCare Premium contract in place before this upgrade can be applied. Once activated, the upgrade provides: 1-hour response for P1 critical issues (replacing Premium’s 4-hour baseline), same-day hardware replacement on failure (replacing Premium’s next-business-day advanced replacement), and continued access to all other Premium entitlements for the duration of the upgrade term.

Who Needs This

The 204 upgrade is a practical tool for situations where service requirements have changed since the original contract was purchased. Common scenarios include sites that have been upgraded to higher-traffic or higher-criticality roles, deployments that have moved from branch to headquarters-class usage, and organizations that have experienced a hardware failure under Premium and want tighter response for the remainder of the current contract. It is also used by teams evaluating whether Elite response times justify the cost difference before committing to a full Elite contract at renewal.

Prerequisites and Important Notes

This upgrade requires an active FortiCare Premium contract on the target FAP-432G serial number. It cannot be applied to a unit under Essential coverage, an expired contract, or a unit with no active service. The upgrade term is independent of the underlying Premium term; both run concurrently, so the Elite entitlements expire at the end of the 1-year upgrade window even if the underlying Premium contract has remaining time.

Activation and Delivery

FC-10-P432G-204-02-12 is delivered electronically, typically within one business day of purchase from DataCenter360.ca. Activate the upgrade key in the Fortinet Support Portal against the FAP-432G serial number that holds the active Premium contract. Verify the Premium contract is in active status before applying the upgrade.

Other Terms and Next Steps

The Premium-to-Elite upgrade is also available in 3-year (FC-10-P432G-204-02-36) and 5-year (FC-10-P432G-204-02-60) terms for extended Elite coverage. At the next renewal, organizations satisfied with Elite response may choose to purchase a full Elite contract directly (FC-10-P432G-284-02-12) rather than layering an upgrade onto a new Premium base. DataCenter360.ca can advise on the most cost-effective structure for the specific contract situation.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner supplying FortiCare upgrades and renewals for the full FortiAP lineup. This 1-year P2E upgrade is available for immediate electronic delivery to customers in any country. Contact DataCenter360.ca if there are questions about which upgrade term aligns with the existing Premium contract’s expiry.

Does the 204 upgrade replace the existing Premium contract or add to it?
The upgrade adds Elite-level entitlements on top of the existing Premium contract; it does not replace it. Both the underlying Premium contract and the upgrade are active concurrently. The Premium contract continues to govern the base service term, while the 204 upgrade applies Elite response and RMA benefits for its own 1-year window.
What happens when the 1-year upgrade expires but the underlying Premium contract still has time remaining?
When the upgrade expires, the FAP-432G reverts to Premium-level service for the remainder of the base Premium contract. Response times return to 4-hour and hardware replacement returns to next-business-day advanced replacement. Renewing the upgrade before expiry maintains Elite coverage without interruption.
Can this upgrade be applied to a FortiAP-432G with FortiCare Essential (not Premium)?
No. The 204 product is a Premium-to-Elite upgrade and requires an active FortiCare Premium contract on the unit. For units under Essential coverage, the correct path is to purchase a full FortiCare Elite contract (FC-10-P432G-284-02-12) directly rather than using an upgrade product.
Is this contract available for units deployed outside Canada?
Yes. The upgrade applies globally through Fortinet’s worldwide support system. The FAP-432G can be located anywhere; the license key is delivered electronically by DataCenter360.ca to customers in any country. The Elite entitlements (response times, same-day RMA) are subject to regional availability in the same way as a standard Elite contract.
What if the underlying Premium contract expires during the upgrade term?
If the Premium base contract expires before the 204 upgrade term ends, the unit may lose its base service entitlements. The upgrade is designed to run concurrently with an active Premium contract. Before purchasing the upgrade, confirm that the Premium contract’s remaining term covers the full upgrade period, or renew the Premium contract first to avoid a gap in the base coverage.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-432G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P432G-204-02-12

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