Fortinet FortiAP-432G Premium-to-Elite Upgrade, 3-Year (FC-10-P432G-204-02-36)

SKU: FC-10-P432G-204-02-36

Original price was: CAD$558.01.Current price is: CAD$450.01.

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FortiAP-432G 3 Year Upgrade FortiCare Premium to Elite (Require FortiCare Premium)
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Product description

Outdoor Wi-Fi 6E deployments push access points hard, and when something goes wrong in the field, a next-business-day ticket response rarely cuts it. The FC-10-P432G-204-02-36 upgrades your FortiAP-432G from FortiCare Premium to FortiCare Elite for three years, bringing a 15-minute critical response SLA and the full Elite support stack, as long as you hold an active Premium contract on the same unit.

What This Upgrade Delivers

The Premium-to-Elite (P2E) upgrade is an add-on license, not a replacement. It builds on your existing FortiCare Premium entitlement and activates Elite-level response times for the three-year contract duration. You keep everything Premium provides, plus you gain:

  • 15-minute critical response around the clock, replacing the 1-hour Premium SLA
  • 24×7 direct engineer access for severity-1 cases
  • Priority RMA add-on eligibility (if separately purchased)
  • Access to Elite-specific advisories and support channels

Who Buys This

Security or network teams running FortiAP-432G units in high-uptime outdoor environments: stadiums, campuses, outdoor retail, or smart-city deployments where a multi-hour outage has a direct operational cost. The three-year term locks in Elite coverage without annual renewals and makes sense when the access point is installed in a location that is expensive or slow to reach physically.

Activation and Delivery

DataCenter360.ca delivers this license electronically within 0-1 business days of order confirmation. The activation key is applied to the FortiAP-432G through the Fortinet support portal by linking it to your existing Premium contract on the same serial number. No hardware changes are required. The three-year Elite term begins on the activation date.

P2E Upgrade vs. Standalone Elite

If your unit does not yet have FortiCare Premium, this SKU is not the right path. You would need to start with a standalone Premium contract first, then layer this upgrade on top. For units already covered by Premium, the P2E route is typically more cost-efficient than cancelling Premium and purchasing a full Elite contract from scratch.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP, selling FortiAP licenses worldwide with electronic delivery. Every order ships with a proper invoice and Fortinet fulfillment confirmation. If you are unsure whether your current Premium contract qualifies for the P2E upgrade, reach out before ordering and we will confirm eligibility against the serial number.

Frequently Asked Questions

Does this upgrade replace my FortiCare Premium, or does it sit on top of it?
It sits on top. The P2E upgrade requires an active FortiCare Premium contract on the same FortiAP-432G serial number. It does not cancel or replace Premium; it elevates the support tier to Elite for the duration of this license. Both must remain active simultaneously.
What happens when the three-year upgrade term ends?
When the upgrade term expires, support reverts to your underlying FortiCare Premium contract level, assuming that contract is still active. You can renew the P2E upgrade or switch to a standalone Elite contract at that time. DataCenter360.ca can help coordinate the timing to avoid a gap in Elite coverage.
What is the practical difference between the 1-hour and 15-minute response SLAs?
Both are 24×7, but Elite’s 15-minute SLA means a Fortinet engineer acknowledges and begins working a severity-1 case within 15 minutes of the ticket being filed, rather than 60 minutes. For outdoor or public-facing deployments where an AP outage is visible to end users, that 45-minute difference can matter significantly during off-hours incidents.
Do I need to be online at the access point to activate the upgrade?
Activation requires access to the Fortinet support portal (support.fortinet.com). The upgrade key is tied to the FortiAP-432G serial number and attached to the existing Premium entitlement. The access point itself does not need to be online at the moment of registration, only the administrator applying the license in the portal does.
Can this P2E upgrade be transferred to a different FortiAP-432G unit?
No. Fortinet licenses are tied to a specific device serial number once activated. If a unit is replaced under warranty or advance replacement, Fortinet support handles the entitlement transfer as part of the RMA process. Contact Fortinet TAC to coordinate a transfer in that scenario.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-432G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P432G-204-02-36

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