Fortinet FortiAP-432G FortiCare Premium Support, 3-Year (FC-10-P432G-247-02-36)

The FC-10-P432G-247-02-36 registers three years of FortiCare Premium support against a FortiAP-432G serial number. Covering a full enterprise wireless refresh cycle in a single purchase, this contract provides 4-hour critical-issue response around the clock, 24/7 telephone TAC access, advanced hardware replacement for the full 36-month term, and continuous firmware and portal entitlements. The 3-year term removes two annual renewal cycles and reduces the per-year support cost compared to renewing 1-year contracts in sequence.

What’s Covered for 36 Months

Service code 247 applied to the FAP-432G at the 36-month term provides: 4-hour response for P1 critical issues on a 24/7 schedule, 24/7 telephone support with Fortinet TAC engineers, advanced hardware replacement (next-business-day dispatch for defective units) for the full 3-year term, firmware updates and bug fixes, and access to Fortinet’s support portal. A single contract key covers the entire period — no mid-cycle renewal required.

FortiCare Tier Comparison

FortiCare Premium raises the base service level over Essential across every dimension that matters for production wireless infrastructure:

* Extended LTS support and monitoring portal are available for FortiGate models only.

When to Choose 3 Years Over 1 Year

For FAP-432G units in permanent deployments — indoor arenas, transportation infrastructure, industrial campuses, or any site where the access point will serve for at least three years — the 3-year Premium contract is the practical choice. The unit’s hardware lifecycle aligns with the service term, and the per-year cost is lower than three sequential 1-year renewals. For teams managing a fleet of FortiAP-432G units, committing to 3-year terms simplifies the support calendar to a single renewal event rather than staggered annual renewals per unit.

Activation and Delivery

FC-10-P432G-247-02-36 is a software license delivered electronically, typically within one business day of purchase from DataCenter360.ca. Activate the license key through the Fortinet Support Portal using the FAP-432G’s serial number. For units already covered by an existing 1-year Premium contract, the 3-year contract can be applied to start from the current contract’s expiry date.

Other Terms and Upgrade Paths

The same FortiCare Premium coverage is available in 1-year (FC-10-P432G-247-02-12) and 5-year (FC-10-P432G-247-02-60) terms. For environments requiring same-day RMA and 1-hour critical response, the FortiCare Elite 3-year contract (FC-10-P432G-284-02-36) adds those capabilities over the same 36-month period. All terms are available from DataCenter360.ca for immediate electronic delivery.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner offering FortiCare contracts across all FortiAP models. This 3-year Premium contract is available for immediate electronic delivery to customers in any country. No minimum order quantity.