Fortinet FortiAP-432G FortiCare Premium Support, 5-Year (FC-10-P432G-247-02-60)

SKU: FC-10-P432G-247-02-60

Original price was: CAD$1,853.96.Current price is: CAD$1,495.13.

Save:19%You save CAD$251.61
FC-10-P432G-247-02-60 delivers five years of FortiCare Premium support for the FortiAP-432G, covering 4-hour critical-issue response, 24/7 TAC telephone access, advanced hardware replacement, and firmware entitlements. Delivered electronically worldwide.
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Product description

Purchasing a 5-year FortiCare Premium contract on the FAP-432G locks in coverage at a lower effective annual cost than renewing annually, and removes the administrative cycle of yearly renewals on individual access points. For permanent wireless deployments with a 5-year hardware horizon, this contract closes the service gap from the day the unit goes live.

What’s Covered for 60 Months

FC-10-P432G-247-02-60 registers five consecutive years of FortiCare Premium against one FAP-432G serial number. Coverage includes 4-hour response for P1 critical issues on a 24/7 schedule, 24/7 telephone access to Fortinet TAC, advanced hardware replacement (next-business-day dispatch of a replacement unit before the failed one is returned), firmware updates and bug fixes throughout the term, and access to the Fortinet Support Portal for case management.

FortiCare Tier Comparison

Understanding where Premium and Elite sit relative to Essential helps size the contract to actual operational requirements for the FAP-432G:

Feature Essential Premium Elite
Critical-issue response Next Business Day 4-Hour (24/7) 1-Hour (24/7)
Telephone support Business Hours 24/7 24/7
Advanced hardware replacement
Same-day RMA
Firmware, tools & portal access
Dedicated TAM & Elite extras *

* Extended LTS support and monitoring portal are available for FortiGate models only.

Who Buys This

The 5-year term is most suitable for fixed installations where the FAP-432G is expected to remain in service through the full contract period: permanent campus deployments, hotel and hospitality wireless, healthcare facilities with long refresh cycles, and enterprise branches where capital budget is allocated to a multi-year plan. Organizations managing large FortiAP fleets also use 5-year contracts to co-term multiple units and simplify renewal scheduling.

Activation and Delivery

FC-10-P432G-247-02-60 is delivered electronically, typically within one business day of purchase from DataCenter360.ca. Activate through the Fortinet Support Portal using the FAP-432G serial number. If the unit already has an active contract, check the existing expiry date before activating to confirm the new term stacks from that date rather than the purchase date.

Other Terms

The same FortiCare Premium coverage is available in 1-year (FC-10-P432G-247-02-12) and 3-year (FC-10-P432G-247-02-36) terms. For sites that require 1-hour critical response and same-day RMA, the FortiCare Elite tier (FC-10-P432G-284-02-12 and longer terms) provides the highest available service level for the FAP-432G.

Buying from DataCenter360.ca

DataCenter360.ca stocks FortiCare contracts for the full FortiAP lineup as an authorized Fortinet Select Partner. The 5-year Premium contract is available for immediate electronic delivery to customers in any country. Multi-unit pricing is available on request.

Can this 5-year contract be stacked onto an existing Premium contract on the same unit?
Yes. If the FAP-432G already has an active FortiCare Premium contract, the new 5-year term can be activated to start from the existing expiry date, extending total coverage by five years. Confirm the co-terming option in the Fortinet Support Portal at the time of activation to make sure the term starts from the right date.
What happens to the contract if the FAP-432G hardware fails and is replaced under advanced RMA?
The FortiCare contract is tied to the original serial number. When Fortinet ships a replacement unit, the contract is typically transferred to the new serial number as part of the RMA process. Confirm the serial number transfer with Fortinet TAC when opening the RMA case to avoid any gap in coverage on the replacement unit.
Is 5 years the maximum available term for FortiCare Premium on the FAP-432G?
Yes. FortiCare contracts for FortiAP models are available in 1-year, 3-year, and 5-year terms. The 5-year (FC-10-P432G-247-02-60) is the longest term offered for this model and service tier.
Does FortiCare Premium cover the FAP-432G if it is deployed outside Canada?
Yes. FortiCare contracts are global and activate through Fortinet’s worldwide support system. The FAP-432G can be registered regardless of physical location. DataCenter360.ca delivers the license electronically to customers in any country.
Can the Premium contract be upgraded to Elite mid-term?
Fortinet offers a Premium-to-Elite upgrade product (FC-10-P432G-204-02-12 for a 1-year upgrade) that can be applied to an existing Premium contract. This adds Elite-level response and same-day RMA without replacing the current term. Check the available upgrade term options at DataCenter360.ca to match the remaining Premium coverage period.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiAP-432G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiAP

MPN

FC-10-P432G-247-02-60

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