Original price was: CAD$642.77.CAD$518.36Current price is: CAD$518.36.
United States (US) Authorized DistributorWhen a FortiSwitch-124F-FPOE fails at a distributed or remote site, shipping a replacement unit is only part of the fix. The FC-10-S124F-212-02-12 provides both: a replacement switch delivered within 4 hours of TAC confirmation, plus a certified onsite engineer to perform the installation. It removes the dependency on local IT staff and gets the switch back into service the same day.
The FC-10-S124F-212-02-12 addresses two gaps in standard hardware replacement: delivery time and installation. When Fortinet TAC confirms a hardware failure on the FortiSwitch-124F-FPOE, they ship a replacement unit with a 4-hour delivery target AND dispatch a certified onsite engineer to install it. The result is a fully operational switch with no dependence on local IT staff to complete the swap.
Like the -211- series, this service requires an active FortiCare Premium or Elite contract on the same device. It is not available as a standalone purchase.
This service is built for distributed organizations — retail networks, branch offices, remote campuses, industrial sites — where the FortiSwitch-124F-FPOE runs in locations without dedicated IT staff. It’s also relevant for data center or server-room deployments where cable management and rack procedures require certified hands.
A 1-Year term suits organizations that want to align RMA coverage with a specific budget cycle or hardware refresh window without committing to a longer contract.
The FC-10-S124F-212-02-12 is a service contract delivered electronically. After purchasing through DataCenter360.ca, you’ll receive the license within one business day. Activate it against the FortiSwitch-124F-FPOE serial number at support.fortinet.com. The underlying FortiCare Premium or Elite contract on the device must be current at activation and remain active throughout the RMA term.
The 4-Hour Hardware and Onsite Engineer Priority RMA add-on applies on top of FortiCare Premium or Elite. The table below compares the base FortiCare tiers to help frame where Priority RMA add-ons fit:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
If your site has qualified IT staff who can handle a switch swap, the 4-hour hardware-delivery-only option (FC-10-S124F-211-02-XX) costs less and still delivers the unit within 4 hours. The -212- service is the right choice when you need both the part and the labor. For environments that can tolerate longer outage windows, standard FortiCare Premium (with its advance replacement but no 4-hour SLA) may be sufficient and more cost-effective.
DataCenter360.ca is a Fortinet Select Partner with direct access to Fortinet licensing for Canadian and international customers. The FC-10-S124F-212-02-12 is issued electronically and is ready to activate against the FortiSwitch-124F-FPOE on your Fortinet support account. We can confirm device eligibility before purchase. Reach out if you have questions about pairing this with an existing support contract.
The -211- service (FC-10-S124F-211-02-XX) delivers a replacement FortiSwitch-124F-FPOE within 4 hours. The -212- service (this one) does the same, plus a certified onsite engineer arrives to physically install the replacement. If you don’t have qualified IT staff at the affected location, the -212- is the appropriate choice.
Yes. The FC-10-S124F-212-02-12 requires an active FortiCare Premium or FortiCare Elite contract on the FortiSwitch-124F-FPOE. It cannot activate on a device with only FortiCare Essential. Plan to purchase or renew the underlying FortiCare contract alongside this add-on.
The 1-year term (this contract) provides coverage from activation through 12 months. If you prefer lower annual cost and less renewal overhead, the 3-year (FC-10-S124F-212-02-36) and 5-year (FC-10-S124F-212-02-60) options are available. Multi-year terms also protect against price increases at renewal time.
Fortinet coordinates the onsite dispatch through their regional service partner network. Engineer availability and dispatch time depend on your location. Coverage is available globally, though response logistics in remote areas may vary. Confirm site eligibility with Fortinet or DataCenter360.ca before purchase if your location is non-urban.
Yes, provided the underlying FortiCare Premium or Elite contract is current. The service registers against the device serial number via your Fortinet support account and begins from the activation date. DataCenter360.ca can confirm eligibility and handle the purchase if you’re adding coverage to an existing device.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-124F-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S124F-212-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Sorry, no reviews match your current selections
