Original price was: CAD$1,928.31.CAD$1,555.09Current price is: CAD$1,555.09.
United States (US) Authorized DistributorAcross a three-year cycle, the odds of a hardware event on any PoE access switch go up. The FC-10-S124F-212-02-36 locks in a 4-hour hardware delivery and onsite installation SLA for the FortiSwitch-124F-FPOE over that window, giving distributed operations a single contract that covers both the part and the labor, without a separate service call to arrange.
The FC-10-S124F-212-02-36 addresses two gaps in standard hardware replacement: delivery time and installation. When Fortinet TAC confirms a hardware failure on the FortiSwitch-124F-FPOE, they ship a replacement unit with a 4-hour delivery target AND dispatch a certified onsite engineer to install it. The result is a fully operational switch with no dependence on local IT staff to complete the swap.
Like the -211- series, this service requires an active FortiCare Premium or Elite contract on the same device. It is not available as a standalone purchase.
This service is built for distributed organizations — retail networks, branch offices, remote campuses, industrial sites — where the FortiSwitch-124F-FPOE runs in locations without dedicated IT staff. It’s also relevant for data center or server-room deployments where cable management and rack procedures require certified hands.
A 3-Year term suits organizations that want to align RMA coverage with a specific budget cycle or hardware refresh window without committing to a longer contract.
The FC-10-S124F-212-02-36 is a service contract delivered electronically. After purchasing through DataCenter360.ca, you’ll receive the license within one business day. Activate it against the FortiSwitch-124F-FPOE serial number at support.fortinet.com. The underlying FortiCare Premium or Elite contract on the device must be current at activation and remain active throughout the RMA term.
The 4-Hour Hardware and Onsite Engineer Priority RMA add-on applies on top of FortiCare Premium or Elite. The table below compares the base FortiCare tiers to help frame where Priority RMA add-ons fit:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
If your site has qualified IT staff who can handle a switch swap, the 4-hour hardware-delivery-only option (FC-10-S124F-211-02-XX) costs less and still delivers the unit within 4 hours. The -212- service is the right choice when you need both the part and the labor. For environments that can tolerate longer outage windows, standard FortiCare Premium (with its advance replacement but no 4-hour SLA) may be sufficient and more cost-effective.
DataCenter360.ca is a Fortinet Select Partner providing licensing for businesses across Canada and internationally. The FC-10-S124F-212-02-36 is delivered electronically to your Fortinet account. If you’re bundling this with a FortiCare renewal, we can coordinate the timing to keep coverage aligned. Contact us before placing your order if you’d like to review your current support posture.
When Fortinet dispatches a replacement FortiSwitch-124F-FPOE, a certified engineer also arrives at your location to install the new unit. This includes physical swap and basic bring-up, so the replacement switch is operational before the engineer leaves. It does not include configuration migration or advanced troubleshooting beyond the hardware swap.
Yes. The FC-10-S124F-212-02-36 locks in the 4-hour hardware delivery and onsite engineer SLA for the full 36-month term. Fortinet does not change the SLA tier mid-contract. At the end of 3 years, you’ll need to renew to continue the Priority RMA coverage.
Three-year terms reduce administrative overhead (one renewal instead of three), often carry a lower per-year cost, and eliminate the risk of an accidental lapse in coverage. For a switch in a production environment, a gap in RMA service at renewal time is a risk most operations prefer to avoid.
Yes. The FC-10-S124F-212-02-36 is a worldwide service delivered electronically. Onsite engineer dispatch is handled by Fortinet’s regional partner network globally, though availability timelines in certain regions may vary. Confirm coverage for your specific location if it is outside a major metropolitan area.
FortiCare Premium or Elite is required. The Priority RMA family (FC-10-S124F-211-02-XX and FC-10-S124F-212-02-XX) are add-ons that only activate on devices with Premium or Elite underlying support. FortiCare Essential does not qualify as the base contract for these RMA upgrades.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-124F-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S124F-212-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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