Original price was: CAD$499.93.CAD$403.17Current price is: CAD$403.17.
United States (US) Authorized DistributorWhen access-layer downtime is measured in dollars per hour, next-day replacement is not fast enough. The FC-10-S124P-211-02-12 provides 1-year 4-Hour Hardware Delivery Priority RMA for the FortiSwitch-124F-POE: once Fortinet confirms the fault, a replacement unit is dispatched for delivery within four hours. For environments where PoE-dependent devices — IP cameras, phones, wireless APs — cannot wait until the next morning, this service tier closes that gap.
This service is the 4-Hour Hardware Delivery Priority RMA add-on for the FortiSwitch-124F-POE (FS-124F-POE), a managed 24-port PoE+ Gigabit Ethernet switch with 4 × SFP uplinks in a compact 1U form factor. Upon fault confirmation, Fortinet dispatches a replacement FS-124F-POE for delivery within 4 hours to your registered site address. A valid FortiCare Premium or Elite subscription must be active on the device at the time of the RMA request.
IT teams managing the FortiSwitch-124F-POE in time-sensitive environments: healthcare facilities, retail operations, or dense office floors where losing PoE connectivity affects multiple systems simultaneously. The 1-year term works well for annual budget cycles or as a trial of premium support before committing to a longer term.
The FC-10-S124P-02-02-12 is an electronic license. DataCenter360.ca processes the order and delivers the activation key within 0–1 business days. Registration is completed through the Fortinet Support Portal under your device’s serial number. Confirm that the FortiSwitch-124F-POE already has an active FortiCare Premium or Elite subscription before activating this RMA add-on.
Priority RMA is an add-on available under FortiCare Premium or Elite subscriptions. The table below shows how RMA handling and response times differ across the three FortiCare tiers:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is an authorized Fortinet Select Partner supplying Priority RMA services for the FS-124F-POE to customers in Canada and worldwide. The FC-10-S124P-211-02-12 is delivered electronically within 0–1 business days. Most customers pair this with a FortiCare Premium 1-year subscription (FC-10-S124P-247-02-12). Contact us if you need a combined quote or want to confirm service availability in your region before ordering.
The four-hour window starts from the time Fortinet formally confirms the hardware fault and approves the RMA request — not from the initial call. Fortinet’s RMA logistics network aims for within-4-hours delivery, but actual timing depends on the stocking depot proximity to your site.
No. FC-10-S124P-211-02-12 covers hardware delivery only. If you also need an on-site engineer to assist with the swap, the FC-10-S124P-212-02-12 (4-Hour Hardware and Onsite Engineer) provides that level of support.
The Priority RMA add-on must be active under a FortiCare Premium or Elite subscription. You can purchase both services from DataCenter360.ca simultaneously; just ensure activation dates are aligned.
Not directly. Priority RMA eligibility requires upgrading to FortiCare Premium first. DataCenter360.ca carries FortiCare Premium for the FS-124F-POE (FC-10-S124P-247-02-12) and can supply both in a single order.
Both offer the same 4-hour hardware delivery SLA. The 1-year term (FC-10-S124P-211-02-12) is suitable for annual budget cycles, while the 3-year (FC-10-S124P-211-02-36) and 5-year (FC-10-S124P-211-02-60) options reduce renewal overhead and often carry a better effective per-year cost.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-124F-POE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S124P-211-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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