Fortinet FortiSwitch 124F-POE 4-Hour On-Site RMA, 5-Year (FC-10-S124P-212-02-60)

Five years of coverage in a single purchase is how long-range infrastructure plans stay clean. The FortiSwitch-124F-POE 4-Hour On-Site RMA 5-Year (FC-10-S124P-212-02-60) commits Fortinet to dispatching a replacement switch and a certified field engineer to your site within 4 hours of a failure for the full 60-month term, provided you maintain an active FortiCare Premium or Elite subscription on the device.

What the 5-Year On-Site RMA Covers

The 212 service code is Fortinet’s most comprehensive Priority RMA tier: hardware replacement plus on-site engineer. If the FortiSwitch-124F-POE fails, a TAC case triggers both a replacement unit shipment and Fortinet field engineer dispatch to your location. The 5-year term means a single procurement covers the switch’s expected useful life in most deployments, avoiding annual renewal tasks and keeping costs predictable for budget planning cycles.

Coverage attaches to the device serial number and begins on the activation date. The FortiCare Premium or Elite prerequisite must also be maintained for the full duration, since Priority RMA is an add-on to the base support contract, not a standalone entitlement.

Who Buys 5-Year On-Site Coverage

The 5-year term suits organizations where procurement cycles are long and contract alignment matters: healthcare networks planning around equipment refresh schedules, corporate campuses managing multi-year operational budgets, and managed service providers who provision equipment and support together under multi-year client contracts. If your accounting model capitalizes hardware over 5 years, aligning the RMA contract to the same window simplifies asset management and avoids mid-cycle renewals.

Activation and Delivery

FC-10-S124P-212-02-60 is a subscription license. DataCenter360.ca delivers your license key electronically within 0 to 1 business days of purchase. Registration is through support.fortinet.com against your FortiSwitch-124F-POE serial number, and the 60-month term starts at activation. No physical hardware is included in this order.

How Priority RMA Fits into FortiCare Tiers

On-site engineer dispatch is only available when the device carries FortiCare Premium or Elite. The table below shows how the support tiers differ on hardware RMA handling so you can confirm the base entitlement is already in place before this add-on is applied.

Buying from DataCenter360.ca

DataCenter360.ca is a certified Fortinet Select Partner offering genuine Fortinet entitlements with no geographic restrictions. The FC-10-S124P-212-02-60 is priced as listed, delivered electronically, and can be combined with a 5-year FortiCare Premium renewal on the same device if you are consolidating renewals into a single order. Contact us if you need both covered together.