Fortinet FortiSwitch 124G FortiCare Premium, 1-Year (FC-10-S24GN-247-02-12)

The FortiSwitch-124G puts 24 ports of 2.5GE access bandwidth and six 10G SFP+ uplinks in a compact fanless chassis. Devices connecting to it — 2.5G-capable workstations, Wi-Fi 6 APs, and modern IP phones — deserve the same level of switch uptime assurance that servers get. FC-10-S24GN-247-02-12 is the 1-year FortiCare Premium contract that backs the FortiSwitch-124G with 24×7 TAC access, a 1-hour P1 response SLA, and next-business-day hardware replacement.

What FortiCare Premium Covers

FortiCare Premium (tier 247) is Fortinet’s full-service support level for the FortiSwitch product line. This 1-year contract includes:

• 24×7 telephone and web access to Fortinet TAC engineers
• 1-hour initial response on Priority 1 (network-down) cases
• Advanced hardware replacement: a unit ships before you return the faulty one, next-business-day
• Firmware and software updates for the full 12-month term
• Fortinet Support portal, knowledge base, and configuration tool access

FortiCare Tier Comparison

This product is a FortiCare Premium contract. The table below summarises what each tier delivers for the FortiSwitch platform:

Who This Is For

The 1-year term suits IT teams on annual budget cycles, new installations that aren’t yet approved for a multi-year commitment, or organizations bringing a FortiSwitch-124G back under support after a contract lapse. It’s also useful for project-based deployments where the switch will be reassigned or decommissioned within 12-18 months.

Activation and Delivery

FC-10-S24GN-247-02-12 is a software entitlement with no physical component. DataCenter360.ca sends the registration code electronically within 0-1 business days of confirmed payment. Activate it in the Fortinet Support portal (support.fortinet.com) by pairing the code to the FortiSwitch-124G serial number. Coverage begins on the activation date.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. License orders placed through our channel are recognized by Fortinet TAC for support escalations and case handling — there’s no third-party channel ambiguity when you open a ticket. The 3-year (FC-10-S24GN-247-02-36) and 5-year (FC-10-S24GN-247-02-60) options typically offer a lower per-year cost and are listed on our site if you’d rather extend coverage now.