Fortinet FortiSwitch 124G FortiCare Premium, 3-Year (FC-10-S24GN-247-02-36)

With 24 ports of 2.5GE and six 10G SFP+ uplinks, the FortiSwitch-124G serves as a high-density access switch for modern devices — and it typically stays in place for several years. FC-10-S24GN-247-02-36 aligns support coverage with that deployment pattern, delivering 3 years of FortiCare Premium in a single contract: 24×7 TAC access, 1-hour P1 response, and next-business-day hardware replacement with two fewer renewals to track.

What FortiCare Premium Covers

FortiCare Premium (tier 247) is Fortinet’s full-service support tier for the FortiSwitch platform. For the full 3-year term of this contract, you receive:

• 24×7 telephone and web access to Fortinet TAC engineers
• 1-hour initial response on Priority 1 (network-down) incidents
• Advanced hardware replacement: Fortinet ships a replacement unit before you return the failed one, with next-business-day delivery
• Firmware and software updates for all 36 months
• Fortinet Support portal, knowledge base, and configuration tool access

FortiCare Tier Comparison

This product is a FortiCare Premium contract. The table below summarises what each tier delivers for the FortiSwitch platform:

Why a 3-Year Term Makes Sense Here

The FortiSwitch-124G is a fanless switch built for consistent, quiet operation in office and campus access layers. Most deployments run it for three to five years before considering a refresh. A 3-year Premium contract matches the first phase of that lifecycle: you cover the full initial deployment period, avoid mid-cycle renewals, and lock in the per-year rate at purchase. Organizations managing several FortiSwitch units often prefer multi-year contracts to co-term all switches to a single expiry date, simplifying their maintenance calendar.

Activation and Delivery

FC-10-S24GN-247-02-36 is a software entitlement with no physical shipment. DataCenter360.ca sends the registration code electronically within 0-1 business days of confirmed payment. Activate in the Fortinet Support portal at support.fortinet.com by pairing the code to the FortiSwitch-124G serial number. The 3-year term begins on the activation date.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP. Purchases through our authorized channel ensure the contract registers cleanly in the Fortinet system and is recognized by TAC when you escalate a case. If you need a different term, the 1-year (FC-10-S24GN-247-02-12) and 5-year (FC-10-S24GN-247-02-60) options are listed on our site. Quotes for co-terminating multiple FortiSwitch-124G units are available on request.