Fortinet FortiSwitch 124G FortiCare Essential Support for FortiSwitch, 3-Year (FC-10-S24GN-314-02-36)

Three consecutive 1-Year Essential renewals for the FS-124G would cost $211.50. Purchasing the 3-Year term (FC-10-S24GN-314-02-36) at $188.00 saves $23.50 and eliminates two future renewal cycles — no re-approval, no lapsed coverage risk between billing periods, no price-increase exposure on years two and three. For IT teams running the standard FS-124G (24 GE ports, 4 SFP uplinks, no PoE) across a stable access-layer deployment expected to stay in service through a full planning cycle, the 3-Year term aligns support expiry with a natural hardware refresh decision point.

What it covers

FortiCare Essential (service code 314) delivers the baseline entitlements to keep an FS-124G in a supported state for three consecutive years:

• Firmware updates and security patches for the FS-124G platform throughout the term
• Online tools and knowledge base access through the FortiCare support portal
• Fortinet Asset Management portal visibility for the covered switch serial number
• Return-and-replace RMA: if the unit fails, ship it to Fortinet and receive a replacement
• Next-business-day critical-issue response via the online portal

Telephone support and advance-replacement RMA require FortiCare Premium or Elite. Essential covers the essentials — firmware currency and hardware replacement path — at the lowest per-year price in the FortiCare lineup.

Who needs it

The 3-Year term fits organizations that have committed to the FS-124G for a medium-term deployment and want to consolidate support purchasing into a single transaction. Typical scenarios:

• Network refresh cycles planned every three to four years, where support should run in parallel with hardware life
• Finance or procurement teams that prefer predictable multi-year OpEx commitments over annual renewals
• IT operations teams managing multiple switch deployments who want renewal dates synchronized across devices

Like all code-314 SKUs, this is a renewal-only contract — it cannot be added at initial hardware purchase. Confirm your FS-124G serial number and current entitlement status before ordering.

Activation & delivery

This is an electronic license delivered worldwide. After order confirmation, DataCenter360.ca sends the 3-year license key to your order email. Activate it in the Fortinet Support Portal (support.fortinet.com) against the FS-124G’s serial number. The extended entitlement appears immediately on your Fortinet account. No hardware shipment, no geographic restriction. If your existing entitlement still has time remaining, Fortinet stacks the new term to begin at the current expiry date.

One service vs the bundle

Essential is the entry tier of the FortiCare support hierarchy. The table below shows what Essential includes and what you gain by stepping up to Premium or Elite for the FS-124G:

Buying from DataCenter360.ca

DataCenter360.ca stocks this SKU and fulfills electronically on the day of purchase. The 3-Year term is particularly well-suited to organizations buying support for multiple FS-124G units at once — volume pricing is available. If you are consolidating renewal dates across a fleet of switches, request a quote and include your switch count and current expiry dates. Our team will align the terms and quote accordingly.

Frequently asked questions