Fortinet FortiSwitch-124G FortiCare Premium, 5-Year (FC-10-S24GN-247-02-60)

When a FortiSwitch-124G is part of a production access layer, the question isn’t whether you need support, but how far out to plan. FC-10-S24GN-247-02-60 is a 5-year FortiCare Premium contract. It locks in 24×7 TAC access and a 1-hour P1 critical-issue response SLA from activation through the end of year five, with next-business-day hardware replacement available throughout. One contract handles the maintenance window for the full typical switch lifecycle.

What FortiCare Premium Covers

FortiCare Premium is Fortinet’s mid-tier support level, positioned above Essential and below Elite. Round-the-clock telephone and web access to Fortinet TAC is included, along with a 1-hour response SLA for Priority 1 critical issues. Hardware replacement, when the unit fails, is scheduled for arrival the next business day. Firmware updates, the support portal, and access to Fortinet tools are included for the full 5-year term.

This SKU is specifically FortiCare Premium. The table below shows how it compares to Essential and Elite for FortiSwitch products:

Who Chooses a 5-Year Term

A 60-month support contract suits IT teams with stable infrastructure and predictable budget cycles. Education institutions, government agencies, and healthcare environments often procure on 5-year CapEx schedules. Buying FC-10-S24GN-247-02-60 at purchase means you activate once, and the contract runs to expiry without annual renewal administration or the risk of a lapsed-coverage gap between terms. The per-year cost over 5 years is typically lower than renewing a 1-year contract multiple times.

Activation and Electronic Delivery

FC-10-S24GN-247-02-60 is a software entitlement with no physical component. DataCenter360.ca delivers the Fortinet contract registration key by email, normally within 0 to 1 business days of purchase. Activation is completed in the Fortinet Support Portal (support.fortinet.com) by entering the key against the FortiSwitch-124G serial number. The 5-year term begins on the activation date.

Premium vs. Other FortiCare Options

FortiCare Essential provides next-business-day telephone support and hardware replacement, which covers low-criticality deployments. FortiCare Premium steps up to 24×7 telephone availability and a tighter P1 response clock. FortiCare Elite adds same-day hardware swap and the Elite monitoring portal on top of that. For the FortiSwitch-124G, the 5-year term applies to Essential and Premium; Elite terms run to 3 years at most.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner and MSSP based in Ontario, serving customers across Canada and internationally. A 5-year FortiCare Premium contract purchased here is a genuine Fortinet entitlement, delivered electronically worldwide in 0 to 1 business days. The contract is trackable from the first day through the Fortinet Support Portal. Secure checkout is standard; no account is required to complete the order.