Fortinet FortiSwitch 224E 4-Hour Hardware RMA Service, 1-Year (FC-10-W0300-211-02-12)

SKU: FC-10-W0300-211-02-12

Original price was: CAD$499.93.Current price is: CAD$403.17.

Save:19%You save CAD$67.74
FortiSwitch 224E 4-Hour Hardware Delivery Priority RMA, 1-Year (FC-10-W0300-211-02-12): rapid hardware replacement contract for the FS-224E 24-port managed switch, ensuring a replacement unit arrives within 4 hours of approval — for IT teams that can’t tolerate long access-layer downtime.
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Product description

The FS-224E handles 24 access-layer connections plus four 10GE uplinks. When the switch itself fails, everything connected to it goes dark. The 4-Hour Hardware Delivery Priority RMA for the FortiSwitch 224E (FC-10-W0300-211-02-12) puts a replacement unit in transit within four hours of Fortinet approving the case. No waiting days for standard warranty logistics — this contract is built for environments where network downtime has a real cost.

What 4-Hour Hardware Delivery Priority RMA Covers

This 1-year contract applies to the FortiSwitch 224E (hardware model FS-224E). Once a hardware fault is confirmed and Fortinet approves the RMA case, a replacement unit ships within four hours. You handle installation; the on-site labor is your team’s responsibility. This service requires an active FortiCare Premium or FortiCare Elite subscription on the same device.

Where it fits in the FortiCare tier stack:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Who Needs This

4-hour hardware delivery suits distribution closets and access layers where one failed switch creates a significant connectivity gap. Typical buyers include IT teams managing campus floors, medium-sized office environments, or manufacturing floors where multiple workstations depend on a single switch. If your organization can absorb a same-day outage but not a multi-day wait, this tier is the right fit. Organizations with stricter SLAs or limited on-site staff should also look at the 4-Hour On-Site option (FC-10-W0300-212-02-12).

Activation and Delivery

This is an electronic-delivery license. After purchase, DataCenter360.ca sends the contract details to your registered Fortinet account or support portal. Activation links the RMA entitlement directly to your FS-224E serial number. No hardware ships at purchase — the contract simply ensures rapid hardware dispatch if and when a failure occurs during the covered term.

Priority RMA vs FortiCare Bundles

FortiCare Premium already gives you advanced replacement via standard RMA. Adding this Priority RMA contract upgrades the hardware exchange to 4-hour delivery. If you’re evaluating whether to add Priority RMA alongside FortiCare Premium, the decision is straightforward: if four hours matters to your business, add this. If next-business-day is acceptable, standard FortiCare Premium handles it. The 1-year term here lets you match the coverage cycle to your existing FortiCare term without over-committing.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with MSSP authorization, serving IT teams across Canada and internationally. We sell Fortinet licensing at competitive prices with fast electronic delivery. Your contract details are confirmed the same business day, and our support team is available for questions about aligning this SKU with your existing FortiCare coverage. Orders are processed securely, and we can handle multi-unit licensing requests for larger deployments.

Does this Priority RMA contract work without FortiCare Premium?
No. The 4-Hour Hardware Delivery Priority RMA (FC-10-W0300-211-02-12) requires an active FortiCare Premium or FortiCare Elite subscription on the same FortiSwitch 224E serial number. It cannot be activated as a standalone service. If you don’t have FortiCare Premium, start there first (FC-10-W0300-247-02-12).

What happens when I open an RMA case?
You contact Fortinet TAC, describe the hardware fault, and they verify the issue. Once approved, Fortinet initiates shipment of a replacement FS-224E unit within four hours. You retain the replacement and return the failed unit using Fortinet’s return process. Activation of the replacement on your account is straightforward through the Fortinet support portal.

Is this service available outside Canada?
Yes. This is a worldwide license contract delivered electronically. The Priority RMA hardware service (i.e., the physical replacement unit shipment) is subject to Fortinet’s regional coverage — verify your location is in a covered area with Fortinet support before purchasing if you’re outside major metro areas.

What is the difference between the 1-year and 3-year terms?
The service coverage is identical. The 3-year term (FC-10-W0300-211-02-36) is purchased at a lower annual cost and keeps your RMA coverage aligned with a longer support cycle, reducing annual renewal overhead. Choose the 1-year term if you want flexibility to re-evaluate coverage annually, or the 3-year for set-and-forget coverage.

Does Priority RMA cover accessories like SFP+ modules or cables?
No. Priority RMA applies to the FortiSwitch 224E base unit only. Transceivers, SFP+ modules, and cables are separate accessories not covered under this contract. For transceiver failures, those are handled independently through standard purchasing or a separate warranty process.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-224E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W0300-211-02-12

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