Fortinet FortiSwitch 224E 4-Hour Hardware RMA Service, 5-Year (FC-10-W0300-211-02-60)

SKU: FC-10-W0300-211-02-60

Original price was: CAD$2,499.67.Current price is: CAD$1,994.42.

Save:20%You save CAD$353.72
FortiSwitch 224E 4-Hour Hardware Delivery Priority RMA, 5-Year (FC-10-W0300-211-02-60): full-lifecycle rapid hardware replacement for the FS-224E 24-port managed switch, covering the device’s expected 5-year deployment with guaranteed 4-hour unit delivery on case approval.
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Product description

Hardware lifecycles on managed access-layer switches often run five years or longer. The FC-10-W0300-211-02-60 locks in 4-Hour Hardware Delivery Priority RMA coverage for the FortiSwitch 224E across the full 5-year term, protecting your access layer for the expected life of the device without repeated renewals. One purchase, continuous coverage.

What This Contract Provides

When the FortiSwitch 224E fails during the 5-year covered term, Fortinet ships a replacement unit within four hours of case approval. Advanced replacement means the new unit arrives before you return the failed device. Your team handles installation. FortiCare Premium or FortiCare Elite must remain active on the device throughout the full 5-year period.

Where Priority RMA sits within the FortiCare tier structure:

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Why Choose 5-Year Coverage

The 5-year term offers the lowest per-year cost of any term length for this service, and it eliminates the risk of coverage gaps from missed renewals. It suits IT environments where the FS-224E is a permanent fixture — a core access switch in a stable office or operations floor that won’t be replaced within a few years. For organizations planning infrastructure refreshes on a 5-year cycle, aligning the RMA contract to the same cycle keeps administration simple.

Activation and Delivery

The license is delivered electronically after purchase — no hardware ships. DataCenter360.ca registers the contract to your FortiSwitch 224E serial number in Fortinet’s support portal, and the 4-hour replacement entitlement is active from that point for the full five years. Confirmation typically arrives the same business day.

Comparing Terms

The 1-year version (FC-10-W0300-211-02-12) and 3-year version (FC-10-W0300-211-02-36) provide the same level of hardware response. The decision comes down to planning horizon and budget preference. The 5-year contract provides the best per-year value and is the natural choice when you’re also purchasing a 5-year FortiCare Premium contract for the same device. Aligning both terms means one set of renewal dates to track for the duration.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca processes service contracts with electronic delivery within the same business day. Our team is available to confirm term alignment between FortiCare Premium and Priority RMA, and to handle multi-device orders for organizations standardizing across a switch fleet. Secure checkout, straightforward invoicing, and post-sale support for activation questions.

Is the 5-year term worth it compared to renewing annually?
For a switch that will stay deployed for at least three to four years, the 5-year term (FC-10-W0300-211-02-60) offers real savings and removes annual renewal overhead. The main consideration is whether your infrastructure plans might call for replacing the FS-224E before the contract expires — if so, the 1-year or 3-year terms give more flexibility.

What happens if the FortiSwitch 224E is replaced before the 5-year term ends?
Service contracts are generally tied to a specific device serial number and are not transferable to a new device. If you replace the FS-224E early, contact Fortinet support to understand your options. In some cases, unused contract value can be applied to a new device under Fortinet’s upgrade programs.

Does this contract cover damage caused by power surges or physical impact?
No. Priority RMA covers hardware failures under normal operating conditions, not physical damage from events like power surges, flooding, or drops. For protection against such incidents, additional hardware insurance or environmental protection is required. The RMA contract assumes Fortinet-covered manufacturing or component failures.

Do I need to keep FortiCare Premium active for all 5 years?
Yes. FortiCare Premium or Elite must remain active on the device throughout the full 5-year period. If FortiCare Premium lapses, the Priority RMA entitlement is suspended until it is reinstated. Purchasing both contracts at the same 5-year term (FortiCare Premium: FC-10-W0300-247-02-60) simplifies this requirement.

What is the difference between 4-Hour Hardware Delivery and 4-Hour On-Site RMA?
4-Hour Hardware Delivery (this contract) ships the replacement unit within 4 hours. Your team does the physical swap. 4-Hour On-Site (FC-10-W0300-212-02-60) adds a Fortinet-authorized engineer to your location within 4 hours along with the replacement unit. On-Site costs more and suits environments where IT staff cannot handle the installation.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-224E

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W0300-211-02-60

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