CAD$758.47 Original price was: CAD$758.47.CAD$611.68Current price is: CAD$611.68.
When a FortiSwitch-224E is part of a stable long-term network design, a 5-year FortiCare Premium contract makes the economics straightforward: one procurement event, no renewal interruptions, and full TAC coverage through the equipment’s primary service life. FC-10-W0300-247-02-60 is that contract.
FortiCare Premium on the FS-224E provides continuous 24×7 support through Fortinet TAC, priority queue access so calls are answered without the general wait-time, next-business-day hardware replacement under the RMA program, and full firmware update entitlements for the entire 5-year window. The FS-224E is a fanless 24-port GE switch with 56 Gbps switching capacity. Keeping it on active FortiCare also ensures the unit remains eligible for FortiOS compatibility updates as the broader Secure Fabric evolves.
The contract is at the Premium tier. The table below compares it with Essential and Elite.
| Support Capability | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1-hour callback | 1-hour callback |
| 24×7 telephone support | — | ✓ | ✓ |
| Firmware updates & support portal | ✓ | ✓ | ✓ |
| Hardware RMA (next business day) | ✓ | ✓ | ✓ |
| Priority RMA add-on eligibility | — | ✓ | ✓ |
| Extended LTS & monitoring portal | — | — | — |
Organizations that depreciate network infrastructure over 5 years typically see the best cost-per-year ratio on multi-year support contracts. A 5-year FortiCare term eliminates the annual renewal cycle, reduces the administrative load on IT procurement teams, and locks in the entitlement before potential price adjustments at renewal time. It is particularly practical for deployments across distributed offices where tracking individual contract expiry dates per switch is itself an overhead.
FC-10-W0300-247-02-60 is a digital license. DataCenter360.ca processes the order and sends the registration key and instructions by email, usually within one business day. You register the key in the Fortinet Support Portal against the FS-224E serial number, and the 5-year coverage starts from that date. The license is not geographically restricted and can be purchased and activated in any country.
If 5 years exceeds your current planning window, FortiCare Premium is available in 1-year (FC-10-W0300-247-02-12) and 3-year (FC-10-W0300-247-02-36) options for the FS-224E. FortiCare Essential (FC-10-W0300-314-02-12) is the lower-cost option for teams that need firmware access and RMA without the 24×7 phone support.
DataCenter360.ca stocks FortiSwitch support contracts across all models and terms. As a Fortinet Select Partner, we are authorized to sell contracts directly and support the registration process. If you are managing a fleet of FortiSwitches and need all contracts aligned to the same expiry date, contact us to discuss co-termination options before placing the order.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-224E |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W0300-247-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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