Fortinet FortiSwitch-224E FortiCare Premium, 3-Year (FC-10-W0300-247-02-36)

Buying a 3-year support term when you deploy the FortiSwitch-224E removes the disruption of annual contract renewals without overcommitting to a 5-year cycle. FC-10-W0300-247-02-36 covers three years of FortiCare Premium on a single FS-224E unit, keeping firmware current and the TAC line open around the clock.

FortiCare Premium: What the Contract Includes

FortiCare Premium is the standard choice for production Fortinet gear. It covers 24×7 telephone access to Fortinet TAC engineers, priority handling in the support queue, next-business-day hardware replacement, and complete firmware access through the Fortinet Support Portal. For a fanless, 24-port switch like the FS-224E, knowing that a failed unit gets replaced the next business day and that you have a phone line to call at 2 a.m. is the core value of this contract.

This is the Premium tier. The comparison below shows where it sits relative to Essential and Elite.

Who the 3-Year Term Suits

Three years aligns with common IT hardware refresh cycles in mid-size businesses and branch office deployments. It also works for organizations that buy FortiGate and FortiSwitch together on the same procurement cycle, where a 3-year FortiCare contract on the switch matches the typical FortiGate bundle term, keeping renewals synchronized across the Secure Fabric stack.

Delivery and Registration

FC-10-W0300-247-02-36 is delivered electronically. DataCenter360.ca sends the license key and setup instructions by email after the order is confirmed, generally within one business day. You register the key against the FS-224E serial number in the Fortinet Support Portal, and the 3-year coverage clock starts from that date. The contract is not tied to a geographic region and can be registered from any country.

Other Term Options

If your planning horizon differs, FortiCare Premium is also available in 1-year (FC-10-W0300-247-02-12) and 5-year (FC-10-W0300-247-02-60) terms. Teams who need firmware access and next-day RMA but can accept business-hours-only phone support will find FortiCare Essential (FC-10-W0300-314-02-12) a cost-effective alternative.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with the ability to transact and register FortiCare contracts for customers worldwide. We can quote multi-unit deployments with a single invoice and handle the documentation required for government and enterprise procurement. Contact us with your serial numbers and preferred term to get started.