Fortinet FortiSwitch-224E FortiCare Premium, 1-Year (FC-10-W0300-247-02-12)

The FortiSwitch-224E is a compact, fanless 24-port GE switch designed for quiet deployments where noise and power efficiency matter. Keeping it on active FortiCare Premium means the moment you hit a firmware issue or need a replacement unit, Fortinet’s TAC team picks up around the clock. FC-10-W0300-247-02-12 covers a full year of that coverage.

What FortiCare Premium Includes

FortiCare Premium is Fortinet’s mid-tier support contract. On the FS-224E, it gives your team 24×7 telephone access to certified Fortinet engineers, next-business-day RMA when hardware fails, and uninterrupted access to firmware releases and security advisories. The FS-224E draws only 17.2W average, runs fanless, and sits well in branch offices or meeting rooms where reliability and silence are both requirements.

This product provides Premium tier support. Compare the three tiers below to confirm coverage level.

Who This Contract Is For

A 1-year term works well for teams that evaluate support contracts annually alongside their hardware refresh plans, or for newly deployed units where budget approval was granted on a 12-month cycle. It is also a practical starting point if you are bringing a previously unsupported switch back under active FortiCare before a refresh decision.

Delivery and Activation

This is a software license. No physical product ships. After purchase, DataCenter360.ca delivers the registration key by email, usually within one business day. Log into the Fortinet Support Portal, enter the key against your FS-224E serial number, and coverage activates from registration. The process works the same for customers anywhere in the world.

Choosing the Right Term

If you want to reduce renewal touchpoints, the same FortiCare Premium coverage is available in 3-year (FC-10-W0300-247-02-36) and 5-year (FC-10-W0300-247-02-60) terms. Alternatively, if business-hours support is sufficient for your operation, FortiCare Essential (FC-10-W0300-314-02-12) covers firmware access and next-day RMA at a lower annual cost, without the 24×7 phone line.

Buying from DataCenter360.ca

As a Fortinet Select Partner, DataCenter360.ca can sell, quote, and register FortiCare contracts for customers across all time zones. We stock the full range of FortiSwitch-224E support licenses so you can place a single order for multiple units or terms. Reach out if you need a quote for a multi-device deployment.