Original price was: CAD$1,499.80.CAD$1,209.51Current price is: CAD$1,209.51.
Authorized Partner for United States (US)Three years of 4-hour hardware replacement keeps your FortiSwitch-248D deployment covered through a full budget cycle without annual contract administration. The 3-Year 4-Hour Hardware Delivery Priority RMA (FC-10-W248D-211-02-36) means that at any point during the contract period, a confirmed hardware failure triggers a depot shipment targeted to reach your site within four hours.
When Fortinet confirms a hardware failure on your FortiSwitch-248D, they dispatch a replacement unit immediately. Under the 4-Hour Hardware Delivery Priority RMA, the replacement is targeted to arrive at your registered site within four hours of failure confirmation. This significantly compresses the recovery window compared to next-calendar-day delivery, making it appropriate for environments where same-day access-layer recovery is required.
Key points: replacement dispatched on failure confirmation; 4-hour delivery target to registered site; your on-site team handles physical swap; failed unit must be returned within the specified window after receiving the replacement.
This Priority RMA add-on requires an active FortiCare Premium or FortiCare Elite subscription on the same device. The table below shows how RMA coverage compares across FortiCare tiers:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Organizations with mid-range recovery objectives who want to avoid yearly renewals often pair the 3-year RMA with a 3-year FortiCare Premium subscription. Facilities with multiple closets running FortiSwitch-248D units can standardize the support tier across all units on a single contract cycle — easier for procurement and for tracking coverage expiry dates.
FC-10-W248D-211-02-36 is delivered electronically by DataCenter360.ca. After purchase, you receive your contract documentation by email — typically within 0–1 business days. Activate it on the Fortinet Support Portal (support.fortinet.com) by linking it to the existing FortiCare Premium or Elite subscription on the same FortiSwitch-248D serial number. No hardware ships; coverage starts upon registration.
To initiate a future RMA claim: open a case through the Fortinet Support Portal, reference your contract and device serial number, describe the failure, and Fortinet’s team will validate the hardware issue and dispatch the replacement per this contract’s SLA.
DataCenter360.ca is a Fortinet Select Partner delivering service contracts electronically to clients across Canada and internationally. Your 3-year Priority RMA documentation arrives by email within 0–1 business days. Register it on the Fortinet Support Portal under the matching FortiCare Premium or Elite subscription, and your enhanced replacement coverage begins immediately.
Fortinet targets hardware delivery within 4 hours of failure confirmation — from the moment your support case is validated and the RMA is logged. Travel time from the nearest depot to your site is factored in, so urban sites typically see faster delivery than rural ones.
Fortinet service contracts are generally non-cancellable and non-refundable once activated. Review the Fortinet End User License Agreement and contact DataCenter360.ca before purchase if you have questions about the contract terms.
Priority RMA covers manufacturing defects and hardware failures under normal operating conditions. Damage from misuse, power events, or physical impact is typically not covered. Review Fortinet’s warranty terms for the full list of exclusions.
The fastest Fortinet Priority RMA option that includes both hardware and on-site support is the 4-Hour Hardware and Onsite Engineer service (code 212). If proximity to a depot means 4-hour delivery isn’t achievable for your location, on-site coverage with the 212 tier provides the most comprehensive SLA.
The 3-year term is a single registration on the Fortinet Support Portal. There is no annual re-registration — coverage runs continuously for the full three years from the activation date. You’ll receive a renewal reminder before the contract expires.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-248D |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W248D-211-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
Sorry, no reviews match your current selections
