Original price was: CAD$2,499.67.CAD$1,994.42Current price is: CAD$1,994.42.
Authorized Partner for United States (US)For FortiSwitch-248D units embedded in long-running network infrastructure, a five-year RMA commitment removes the recurring maintenance task and guarantees the same response SLA from year one through year five. The 5-Year 4-Hour Hardware Delivery Priority RMA (FC-10-W248D-211-02-60) means a confirmed failure at any point in that window triggers a replacement shipment targeted for delivery within four hours — no re-contracting, no coverage gaps.
When Fortinet confirms a hardware failure on your FortiSwitch-248D, they dispatch a replacement unit immediately. Under the 4-Hour Hardware Delivery Priority RMA, the replacement is targeted to arrive at your registered site within four hours of failure confirmation. This significantly compresses the recovery window compared to next-calendar-day delivery, making it appropriate for environments where same-day access-layer recovery is required.
Key points: replacement dispatched on failure confirmation; 4-hour delivery target to registered site; your on-site team handles physical swap; failed unit must be returned within the specified window after receiving the replacement.
This Priority RMA add-on requires an active FortiCare Premium or FortiCare Elite subscription on the same device. The table below shows how RMA coverage compares across FortiCare tiers:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
This tier fits enterprises and institutions running stable, long-lifecycle network infrastructure who want to match their RMA coverage to their hardware depreciation cycle. Managed service providers managing FortiSwitch-248D deployments at client sites can also lock in a consistent 5-year SLA across a portfolio without tracking annual renewal dates for each device.
FC-10-W248D-211-02-60 is delivered electronically by DataCenter360.ca. After purchase, you receive your contract documentation by email — typically within 0–1 business days. Activate it on the Fortinet Support Portal (support.fortinet.com) by linking it to the existing FortiCare Premium or Elite subscription on the same FortiSwitch-248D serial number. No hardware ships; coverage starts upon registration.
To initiate a future RMA claim: open a case through the Fortinet Support Portal, reference your contract and device serial number, describe the failure, and Fortinet’s team will validate the hardware issue and dispatch the replacement per this contract’s SLA.
DataCenter360.ca is a Fortinet Select Partner and MSSP in Canada. This 5-year Priority RMA contract is delivered electronically within 0–1 business days of your order. Register on the Fortinet Support Portal against the FortiCare Premium or Elite subscription for the same device. One registration covers the full five years with no annual renewal step required.
Multi-year contracts lock in your coverage at the current service terms and eliminate the risk of a coverage lapse from a missed renewal. For budget cycles that plan five years out, a single 5-year purchase is often administratively simpler than five separate annual renewals.
Fortinet’s 4-hour hardware delivery applies 24/7 for sites where depot coverage supports it. Coverage availability depends on your registered site’s location and the nearest Fortinet depot. Confirm 24/7 availability for your site when registering.
Before purchasing a 5-year contract, verify the FortiSwitch-248D’s end-of-support date on Fortinet’s product lifecycle page. If the device reaches end-of-support during your contract term, RMA coverage may no longer be available for that period.
FC-10-W248D-211-02-60 requires FortiCare Premium or FortiCare Elite on the same FortiSwitch-248D. FortiCare Essential does not qualify. Ensure your FortiCare contract is at the Premium or Elite tier before purchasing this add-on.
You can purchase a new 5-year contract to replace an expiring 1-year term, but mid-cycle upgrades require working through Fortinet’s support channel. Contact DataCenter360.ca for guidance on contract transitions.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-248D |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W248D-211-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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