Fortinet FortiSwitch 248D 4-Hour On-Site Priority RMA, 5-Year (FC-10-W248D-212-02-60)

SKU: FC-10-W248D-212-02-60

Original price was: CAD$3,213.86.Current price is: CAD$2,564.24.

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FortiSwitch 248D 4-Hour Hardware and On-Site Engineer Priority RMA, 5-Year (FC-10-W248D-212-02-60) — maximum on-site coverage with advanced hardware dispatch, locking in five years of premium RMA for your FS-248D.
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Product description

A five-year on-site RMA commitment removes hardware failure from your risk register entirely. The FortiSwitch 248D 4-Hour Hardware and On-Site Engineer Priority RMA, 5-Year (FC-10-W248D-212-02-60) covers your FS-248D switch with technician dispatch and advanced replacement for the full contract period. Organizations that plan infrastructure on five-year cycles can lock in this coverage at purchase and move on.

What the 4-Hour On-Site Priority RMA Covers

4-Hour Hardware and On-Site Engineer: a Fortinet-certified technician arrives on site within four hours with the replacement unit and performs the swap. The table below shows how the RMA tiers compare within the FortiCare support levels.

Support Level Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Requires FortiCare Premium or FortiCare Elite as a base contract on the same device.

Who Uses On-Site Engineer RMA

On-site engineer RMA suits locations where in-house IT is limited or remote — branch offices, remote data centres, and critical infrastructure sites. The technician arrives with the replacement unit, performs the hardware swap, and confirms the device is back online before leaving. It’s the closest thing to having an extra Fortinet-certified engineer on staff for the duration of the contract.

Activation and Delivery

Purchase the FC-10-W248D-212-02-60 from DataCenter360.ca and receive the license key by email within 0–1 business days. Register the contract in the Fortinet Support Portal (support.fortinet.com) and attach it to the serial number of your FortiSwitch 248D. Once active, RMA cases are opened through the same portal — select the device, choose the RMA ticket type, and the fulfillment process begins.

On-Site RMA vs. Hardware-Only Delivery

The 4-Hour Hardware Delivery (FC-10-W248D-211) ships the replacement unit without an engineer. The On-Site Engineer tier (FC-10-W248D-212 — this product) adds the technician. If your team is comfortable doing the swap, the 211 tier saves cost. If the site is remote or the team is constrained, the on-site engineer eliminates execution risk during the replacement.

DataCenter360.ca is an authorized Fortinet Select Partner. The FC-10-W248D-212-02-60 is delivered electronically — no shipping wait. Whether you’re renewing existing coverage or adding RMA to a new FS-248D deployment, our team can confirm compatibility and term alignment with your FortiCare contract. Reach out before ordering if you need multi-unit or site licensing.

What does FC-10-W248D-212-02-60 cover?

4-Hour Hardware and On-Site Engineer: a Fortinet-certified technician arrives on site within four hours with the replacement unit and performs the swap. The contract term is 5 years.

What happens if Fortinet changes the FS-248D hardware during my 5-year RMA term?

Fortinet replaces with the same or equivalent model at the time of the RMA event. If the 248D is discontinued, you receive a unit of equal or greater capability per Fortinet’s replacement policy.

Can I purchase FC-10-W248D-212-02-60 mid-lifecycle on an existing switch?

Yes, provided your FortiCare Premium or Elite base contract is active and covers the same end date or overlaps. Contact DataCenter360.ca to verify term alignment before purchasing.

How is this RMA service delivered?

The license is delivered electronically to the email address on your order, typically within 0–1 business days. No physical shipment is involved in the license delivery itself; the replacement hardware ships only when an RMA case is opened.

Can I use this contract on any FortiSwitch 248D?

This contract (FC-10-W248D-212-02-60) is designed specifically for the FortiSwitch 248D (FortiSwitch 248D). One contract covers one physical unit. For multiple switches, purchase one contract per unit.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-248D

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W248D-212-02-60

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