Original price was: CAD$215.24.CAD$201.79Current price is: CAD$201.79.
The FC-10-W248E-314-02-12 is a 1-year FortiCare Essential support renewal for the FortiSwitch 248E-FPOE (FS-248E-FPOE), a 48-port full-PoE+ access switch with a 740W PoE budget across all 48 ports simultaneously and 4x SFP uplinks. An annual renewal cycle gives network teams the flexibility to reassess support tiers or adjust coverage as infrastructure needs change, while keeping the switch fully covered under Fortinet’s support framework for the next 12 months.
FortiCare Essential (service code 314) is the entry-level FortiCare tier for the FS-248E-FPOE. It delivers next-business-day response for critical issues, return-and-replace hardware RMA, firmware and security updates, access to Fortinet’s online Support portal, and the asset management portal for tracking your switch’s entitlements. The comparison below shows how Essential positions against the Premium and Elite tiers.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, online tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal | — | — | — |
This renewal suits organizations that operate the FS-248E-FPOE in lower-criticality roles , branch wiring closets, secondary floors, or lab environments , where a next-business-day response window is acceptable and telephone support is not a firm requirement. The FS-248E-FPOE’s full-PoE capability makes it common in camera and phone deployments; teams running those workloads with an in-house response plan will find Essential the right cost-to-coverage fit.
This SKU is an electronic entitlement delivered worldwide to the email address on the order. Once received, activate it against your registered FS-248E-FPOE serial number at support.fortinet.com. The coverage period starts from the activation date and aligns to your existing contract if renewed before expiry. No physical media is shipped.
FC-10-W248E-314-02-12 covers support entitlements only , it does not include FortiGuard security subscriptions or any additional software license. If your FS-248E-FPOE is managed through FortiLink and you also require FortiGate security services, those are purchased separately against the gateway SKU. This contract activates the FortiCare support layer on the switch itself.
DataCenter360.ca is an authorized Fortinet Select Partner. The 1-year term is a straightforward annual commitment , order, receive your key by email, activate, and review again at next renewal. All purchases are processed with worldwide e-delivery and no minimum order requirement. For volume pricing or multi-unit renewals contact us via the quote form.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-248E-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W248E-314-02-12 |
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