Original price was: CAD$445.51.CAD$359.28Current price is: CAD$359.28.
Authorized Partner for United States (US)If your FortiSwitch-248E-FPOE drives 48 PoE+ endpoints, a gap in support coverage is a gap in your ability to respond when something goes wrong. The 1-Year FortiCare Premium contract (FC-10-W248E-247-02-12) closes that gap with 24/7/365 access to Fortinet’s TAC, a one-hour response commitment for P1 incidents, and next-business-day advance hardware replacement. Annual terms work well for teams that prefer shorter budget cycles or want to reassess coverage before a hardware refresh.
FortiCare Premium is Fortinet’s mid-tier support contract, and for the FortiSwitch-248E-FPOE it includes:
The FortiSwitch-248E-FPOE is often the backbone access switch for IP phone systems, wireless access points, and IP cameras — all 48 ports deliver PoE+ at up to 740 W total. A failed switch in that role affects every powered device on the floor. FortiCare Premium is the right fit when next-business-day advance replacement and around-the-clock TAC access are requirements, but Elite-tier response times are not in the budget. It also suits teams that run annual renewal cycles and want a predictable, one-year support commitment.
DataCenter360.ca delivers the contract registration code electronically, typically within the same business day. You register it at support.fortinet.com using the FortiSwitch-248E-FPOE serial number. Coverage activates immediately upon registration and runs for 365 days from that date.
This product is a FortiCare Premium contract. The table below summarises what each tier covers for FortiSwitch models so you can confirm Premium meets your requirements.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical (P1) response | 4 hours | 1 hour | 15 minutes |
| Phone & web support | Business hours | 24/7/365 | 24/7/365 dedicated TAC |
| Hardware replacement | Next-business-day | Next-business-day advance | Same-day Elite RMA |
| Priority RMA add-on eligible | — | ✓ | ✓ (included) |
| Firmware, security patches, portal | ✓ | ✓ | ✓ |
| Extended LTS & monitoring portal | — | — | — |
DataCenter360.ca is a Fortinet Select Partner and MSSP serving Canadian businesses and licensing worldwide. Stock is confirmed before every order, and contract keys are delivered electronically. Need coverage for multiple switches, or want to pair this with a Priority RMA add-on (FC-10-W248E-210-02-12)? Contact us for a consolidated quote.
Each FC-10-W248E-247-02-12 contract covers a single FortiSwitch-248E-FPOE unit. If you have multiple switches, you’ll need one contract per device. DataCenter360.ca can quote multi-unit orders on request.
Yes. Fortinet allows FortiCare Premium to be applied to an existing uncontracted switch. The contract activates from the registration date, not from the original purchase date, so coverage starts right away.
No. Advance hardware replacement under FortiCare Premium means a replacement unit ships before you return the failed one, saving days in a traditional RMA cycle. Priority RMA is an add-on service that further accelerates delivery. Premium makes you eligible to purchase Priority RMA; Elite includes it by default.
DataCenter360.ca delivers the contract registration key electronically, typically within the same business day. You apply it through the Fortinet Support Portal at support.fortinet.com to activate coverage on your specific unit.
Yes. FortiCare Premium includes access to all FortiOS updates, security patches, and bug fixes for the FortiSwitch-248E-FPOE throughout the contract term. FortiSwitch firmware is maintained in lockstep with FortiOS for FortiLink deployments.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-248E-FPOE |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-W248E-247-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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