Fortinet FortiSwitch 248E-FPOE FortiCare Premium, 3-Year (FC-10-W248E-247-02-36)

A 3-Year FortiCare Premium contract on the FortiSwitch-248E-FPOE removes the annual renewal cycle from the calendar and ensures continuous coverage across the switch’s prime operational years. The FC-10-W248E-247-02-36 bundles three full years of 24/7 TAC access, 1-hour P1 response, and advance hardware replacement into a single purchase — useful for Fabric deployments where a support lapse would affect the upstream FortiGate’s quarantine and automation policies as well.

What FortiCare Premium Covers

FortiCare Premium delivers mid-tier support with measurable response commitments for the FortiSwitch-248E-FPOE:

• 24/7/365 telephone and web-based support from Fortinet TAC
• One-hour P1 response; next-business-day for P2/P3 cases
• Next-business-day advance hardware replacement — no waiting for a return authorisation before the replacement ships
• Firmware updates, security patches, and bug fixes for FortiSwitchOS throughout the 3-year term
• Enhanced PSIRT coverage for proactive security patch notification
• Online case management and asset tracking via the Fortinet Support Portal
• Eligibility to add Priority RMA (FC-10-W248E-210-02-36) as a separate contract

Who Needs This Contract

Three-year terms suit organisations that plan switch deployments on 3-to-5-year hardware lifecycles. Rather than reauthorising support annually, a single 3-year commitment aligns support to the deployment window and reduces per-year cost compared to three separate 1-year purchases. The FortiSwitch-248E-FPOE’s 48 all-PoE+ ports and 740 W budget mean it’s likely powering VoIP, cameras, or wireless APs — all services where an unplanned support gap carries operational risk. FortiCare Premium is the practical middle ground between basic coverage and Elite-tier response times.

Activation and Delivery

DataCenter360.ca delivers the contract key electronically. After purchase, the registration code arrives by email and is applied at support.fortinet.com against the switch serial number. Coverage runs for 1,095 days from the registration date.

FortiCare Tier Comparison

This product is a FortiCare Premium contract. The table below summarises what each tier covers for FortiSwitch models so you can confirm Premium meets your requirements.

Buying from DataCenter360.ca

DataCenter360.ca holds Fortinet Select Partner and MSSP status, with direct access to Fortinet licensing for Canadian customers and worldwide electronic delivery. A 3-year contract is a straightforward purchase — place the order, receive the key, register it. If you also want Priority RMA bundled, the FC-10-W248E-210-02-36 is available to pair alongside. Multi-switch quotes available on request.