Fortinet FortiSwitch 248E-FPOE FortiCare Premium, 5-Year (FC-10-W248E-247-02-60)

SKU: FC-10-W248E-247-02-60

Original price was: CAD$2,227.56.Current price is: CAD$1,777.30.

Save:20%You save CAD$315.22
FC-10-W248E-247-02-60 is a 5-Year FortiCare Premium support contract for the FortiSwitch 248E-FPOE, Fortinet’s 48-port all-PoE+ access switch. Covers continuous 24/7/365 TAC access, 1-hour P1 response, and advance hardware replacement for the full operational life of the switch. Delivered electronically worldwide.
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Product description

When a switch is deployed for the long haul, a 5-year support contract makes the most sense. The FC-10-W248E-247-02-60 covers the FortiSwitch-248E-FPOE with FortiCare Premium for five full years — one registration, zero renewal cycles, and continuous access to Fortinet TAC from day one to day 1,825. For a 48-port all-PoE+ switch carrying IP phones, APs, and cameras at 740 W, five years of confirmed advance hardware replacement eliminates the biggest operational risk in access-layer hardware.

What FortiCare Premium Covers

Over the full 5-year term, FortiCare Premium for the FortiSwitch-248E-FPOE provides:

  • 24/7/365 access to Fortinet TAC by phone and web
  • One-hour response for critical (P1) incidents throughout the entire term
  • Next-business-day advance hardware replacement for any covered unit failure
  • All FortiSwitchOS firmware updates, security patches, and bug fixes for five years
  • PSIRT security advisory notifications and prioritised patch delivery
  • Fortinet Support Portal access for case management and asset registration
  • Eligibility to add Priority RMA (FC-10-W248E-210-02-60) at any point during the term

Who Needs This Contract

Five-year contracts suit procurement teams that align support terms with hardware depreciation schedules and prefer to eliminate annual renewal risk. A mid-range access switch like the FortiSwitch-248E-FPOE typically remains in production for 5 to 7 years; matching that window with a single 5-year support contract is cleaner than managing renewals every 1 or 3 years. It also delivers the lowest cost per covered year of the three available terms.

Activation and Delivery

The contract key is delivered electronically after purchase, typically the same business day. Register it at support.fortinet.com against your switch’s serial number. From that date, FortiCare Premium is active for 1,825 days with no further action required.

FortiCare Tier Comparison

This product is a FortiCare Premium contract. The table below summarises what each tier covers for FortiSwitch models so you can confirm Premium meets your requirements.

Feature Essential Premium Elite
Critical (P1) response 4 hours 1 hour 15 minutes
Phone & web support Business hours 24/7/365 24/7/365 dedicated TAC
Hardware replacement Next-business-day Next-business-day advance Same-day Elite RMA
Priority RMA add-on eligible ✓ (included)
Firmware, security patches, portal
Extended LTS & monitoring portal

Buying from DataCenter360.ca

DataCenter360.ca is an authorised Fortinet Select Partner delivering contract keys to customers worldwide. The 5-year FortiCare Premium contract is a single transaction with no hidden fees — the price you see includes everything through the full term. If you want to add Priority RMA for same-priority hardware dispatch, the FC-10-W248E-210-02-60 can be purchased alongside. Contact us if you’re covering a fleet of switches and want a consolidated renewal schedule.

Does this contract cover all FortiSwitch-248E-FPOE units I own, or just one?

Each FC-10-W248E-247-02-60 contract covers a single FortiSwitch-248E-FPOE unit. If you have multiple switches, you’ll need one contract per device. DataCenter360.ca can quote multi-unit orders on request.

Can I purchase FortiCare Premium for a switch that’s already registered but has no active contract?

Yes. Fortinet allows FortiCare Premium to be applied to an existing uncontracted switch. The contract activates from the registration date, not from the original purchase date, so coverage starts right away.

Is advance hardware replacement the same as Priority RMA?

No. Advance hardware replacement under FortiCare Premium means a replacement unit ships before you return the failed one, saving days in a traditional RMA cycle. Priority RMA is an add-on service that further accelerates delivery. Premium makes you eligible to purchase Priority RMA; Elite includes it by default.

How is this contract delivered after purchase?

DataCenter360.ca delivers the contract registration key electronically, typically within the same business day. You apply it through the Fortinet Support Portal at support.fortinet.com to activate coverage on your specific unit.

Does FortiCare Premium cover firmware updates and security patches?

Yes. FortiCare Premium includes access to all FortiOS updates, security patches, and bug fixes for the FortiSwitch-248E-FPOE throughout the contract term. FortiSwitch firmware is maintained in lockstep with FortiOS for FortiLink deployments.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-248E-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-W248E-247-02-60

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