Fortinet FortiSwitch 424E-Fiber 3-Year 4-Hour Hardware Delivery Priority RMA (FC-10-S424I-211-02-36)

SKU: FC-10-S424I-211-02-36

Original price was: CAD$1,569.39.Current price is: CAD$1,265.63.

Save:19%You save CAD$212.66
FC-10-S424I-211-02-36 is a 3-year 4-Hour Hardware Delivery Priority RMA for the FortiSwitch 424E-Fiber, providing a 4-hour replacement dispatch SLA across a full 3-year support cycle — requires FortiCare Premium or Elite.
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Product description

Three years covers most of the active operational life of a distribution-layer switch in a structured network. FC-10-S424I-211-02-36 locks in 4-hour hardware delivery Priority RMA for the FortiSwitch 424E-Fiber across that full period, so the response commitment doesn’t erode as the device ages through its second and third years of service.

What 4-Hour Hardware Delivery Priority RMA Covers

The -211- RMA tier commits Fortinet to shipping a replacement FortiSwitch 424E-Fiber within 4 hours of a hardware failure being declared. The replacement unit arrives at your location; installation is your team’s responsibility. FC-10-S424I-211-02-36 holds that 4-hour dispatch SLA for 3 consecutive years from activation. FortiCare Premium or Elite must be active on the device — the -211- add-on is not eligible under FortiCare Essential.

Who Uses This Contract

The 3-year term appeals to organizations that plan support coverage alongside hardware procurement rather than renewing annually:

  • Network teams aligning RMA coverage with hardware amortization schedules
  • Enterprises standardizing on a 3-year support cycle across their FortiSwitch fleet
  • Managed service providers building predictable support costs into multi-year client contracts
  • Organizations with in-house staff capable of hardware swaps but requiring a defined replacement timeline

Activation and Delivery

FC-10-S424I-211-02-36 is a software license delivered electronically. DataCenter360.ca sends the contract key within 0–1 business days. Register it through the FortiCare portal against the FortiSwitch 424E-Fiber’s serial number. Coverage begins from the activation date and runs continuously for 3 years, with no annual renewals required.

4-Hour Hardware Delivery vs. Other RMA Tiers

FortiSwitch 424E-Fiber RMA service options, across all tiers:

  • -210- Next Calendar Day Delivery: Replacement hardware ships next calendar day; self-install
  • -211- 4-Hour Hardware Delivery: Replacement hardware on-site within 4 hours; self-install
  • -212- 4-Hour Hardware and Onsite Engineer: On-site technician with hardware within 4 hours
  • -301- Secure RMA: Replacement ships; failed unit retained on-premises for compliant disposal

At 3 years, the per-year cost of -211- versus the 1-year term reflects a term discount that makes longer commitments financially efficient — particularly when compared to renewing 1-year contracts consecutively.

FortiCare Support Tiers and RMA Eligibility

Priority RMA add-ons require FortiCare Premium or Elite active on the FortiSwitch 424E-Fiber. The base tier determines what hardware support and response level you already have before the add-on applies:

Support Level Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca stocks FortiSwitch 424E-Fiber RMA contracts at all terms and tiers, with electronic delivery that eliminates shipping delays. Multi-year contracts like FC-10-S424I-211-02-36 are ordered exactly like single-year keys. If you’re building out a support bundle for the first time or aligning coverage with an existing FortiCare Premium subscription, we can walk you through the options.

Frequently Asked Questions

What does the 3-year 4-Hour Hardware Delivery Priority RMA cover for the FortiSwitch 424E-Fiber?

When a hardware failure is declared over the 3-year coverage period, Fortinet dispatches a replacement FortiSwitch 424E-Fiber within 4 hours. Your team completes the physical installation.

Is there a difference between buying three 1-year contracts versus one 3-year contract?

The 3-year contract (FC-10-S424I-211-02-36) typically offers a per-year cost advantage over three consecutive 1-year renewals. It also eliminates the risk of a renewal gap that would leave the device without Priority RMA coverage.

Does this contract cover on-site labor for the replacement?

No. The -211- service delivers hardware to your site within 4 hours; your team performs the swap. For on-site engineer support, the -212- tier includes both hardware delivery and a Fortinet technician.

Which FortiCare tier is required to activate FC-10-S424I-211-02-36?

FortiCare Premium or Elite must be active on the FortiSwitch 424E-Fiber. FortiCare Essential does not qualify for Priority RMA add-ons.

Is this service available for purchase outside Canada?

Yes. DataCenter360.ca delivers the contract key electronically to any country. The RMA service itself is deployed via the Fortinet global support network.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-424E-Fiber

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-S424I-211-02-36

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