Fortinet FortiSwitch 424E-Fiber 5-Year 4-Hour Hardware Delivery Priority RMA (FC-10-S424I-211-02-60)

A FortiSwitch 424E-Fiber deployed in a fiber distribution layer often stays in service well past its initial procurement window. FC-10-S424I-211-02-60 covers the full 5-year span with 4-Hour Hardware Delivery Priority RMA, so the same response commitment that applied at installation still holds at year four — without requiring annual renewal decisions.

What 4-Hour Hardware Delivery Priority RMA Covers

The -211- service tier commits to shipping a replacement FortiSwitch 424E-Fiber within 4 hours of a hardware failure being declared to Fortinet support. The replacement unit is delivered to your site; physical installation remains your team’s responsibility. FC-10-S424I-211-02-60 holds this 4-hour hardware dispatch SLA across 5 years of continuous coverage. FortiCare Premium or Elite must be active on the device for this add-on to apply — it is not available with FortiCare Essential.

Who Uses This Contract

The 5-year term fits organizations that amortize infrastructure on long cycles and want support locked in for the duration:

• Finance, healthcare, or government networks that align hardware and support budgets on 5-year planning horizons
• Enterprises running FortiSwitch 424E-Fiber in long-lived campus or data center aggregation roles
• IT managers who want to eliminate annual support renewal tasks for mission-critical switches
• Managed service providers bundling device support into multi-year client agreements

Activation and Delivery

FC-10-S424I-211-02-60 is delivered as a software license key by DataCenter360.ca within 0–1 business days. Register it through the FortiCare portal against the FortiSwitch 424E-Fiber’s serial number. Coverage begins at activation and runs uninterrupted for 5 years. No physical shipment; valid worldwide.

5-Year vs. Shorter RMA Terms

FortiSwitch 424E-Fiber RMA service options by tier:

• -210- Next Calendar Day Delivery: Replacement hardware ships next calendar day; self-install
• -211- 4-Hour Hardware Delivery: Replacement hardware on-site within 4 hours; self-install
• -212- 4-Hour Hardware and Onsite Engineer: On-site technician with hardware within 4 hours
• -301- Secure RMA: Replacement ships; failed unit retained on-premises for compliant disposal

The 5-year term typically carries the lowest effective per-year cost among -211- options and removes the operational risk of a renewal gap. For organizations confident in the device’s role over a long horizon, it is the most cost-efficient way to maintain continuous Priority RMA coverage.

FortiCare Support Tiers and RMA Eligibility

This add-on requires FortiCare Premium or Elite on the FortiSwitch 424E-Fiber. The table shows what each base tier covers and which tiers make this service available:

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner offering the full FortiSwitch 424E-Fiber licensing portfolio, including 5-year RMA contracts for every service tier. Contract keys are delivered electronically — no wait time for physical shipment. If you’re comparing term lengths or pairing this RMA add-on with a FortiCare Premium or Elite subscription, we’re available to help you build the right support bundle.

Frequently Asked Questions