Fortinet FortiSwitch-424E-Fiber FortiCare Premium, 3-Year (FC-10-S424I-247-02-36)

Fiber switching at the campus access or distribution tier needs stable, long-term support coverage. The FC-10-S424I-247-02-36 provides three years of FortiCare Premium on your FortiSwitch-424E-Fiber, covering 4-hour critical response, 24×7 TAC access, and next-business-day advance RMA from activation. It hits the practical middle ground for most IT teams: lower per-year cost than annual renewals, without committing to the full 5-year hardware lifecycle upfront.

What FortiCare Premium Covers

A software entitlement registered against one FortiSwitch-424E-Fiber serial number, valid for 36 months from activation:

• 24×7 TAC support by phone and email
• 4-hour response for Severity 1 critical issues
• Advance RMA: next-business-day replacement ships before you return the failed unit
• Firmware updates, feature releases, and security patches
• Full FortiCare portal access, Fortinet knowledge base, and developer network tools

FortiCare Tier Comparison — This Contract Is Premium

FortiSwitch-424E-Fiber FortiCare covers Essential and Premium tiers. Here is the comparison to confirm which capabilities this contract activates:

Who This Fits

Three-year terms are the most common choice for production access-layer switches and represent the standard procurement window for most enterprise networking deployments. The FortiSwitch-424E-Fiber, used as a fiber access or aggregation switch within a Fortinet Security Fabric environment, benefits from having its support window aligned with the FortiGate firewall contract it connects to. A 3-year Premium contract keeps the fabric unified under a common renewal timeline without requiring a 5-year commitment.

Activation and Delivery

Electronic license only — no hardware ships. DataCenter360.ca delivers the activation code by email within 0–1 business days of order confirmation. Register at support.fortinet.com against the FortiSwitch-424E-Fiber serial number. Coverage begins at the activation date and runs for 36 months.

Essential vs. Premium: What Changes

Essential provides return-to-depot RMA and a next-business-day critical-response window. Premium upgrades both: critical response moves to 4 hours, and RMA becomes advance replacement — the new unit ships before you return the failed switch. Over three years in a production fiber network, that faster response and shorter RMA path reduces exposure whenever a hardware event occurs on a switch carrying upstream aggregation traffic.

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner with the complete FortiSwitch-424E-Fiber support catalog available for immediate order. Multi-switch purchases and mixed-term orders are handled in a single transaction, with all registration codes delivered together. Orders placed within business hours confirm the same day.