Fortinet FortiSwitch-424E-Fiber FortiCare Premium, 5-Year (FC-10-S424I-247-02-60)

Buying FortiCare at the same term as the expected hardware lifespan eliminates the renewal equation entirely. The FC-10-S424I-247-02-60 provides five years of FortiCare Premium on a single FortiSwitch-424E-Fiber — one purchase, one activation, full Premium coverage for the complete hardware lifecycle. Per year, the 5-year term is the most cost-efficient way to maintain TAC support, advance RMA, and firmware entitlement on this model.

What FortiCare Premium Covers

An electronic license registered to one FortiSwitch-424E-Fiber serial number, active for 60 months from the registration date:

• 24×7 TAC support by phone and email from Fortinet engineers
• 4-hour initial response for Severity 1 critical issues
• Advance RMA: replacement unit ships next business day before you return the failed switch
• Firmware updates, security patches, and new feature releases throughout the term
• FortiCare portal, Fortinet knowledge base, and developer network access

FortiCare Tier Comparison — This Contract Is Premium

FortiSwitch-424E-Fiber FortiCare is available at Essential and Premium. The comparison below shows what Premium delivers that Essential does not:

Who This Fits

Five-year contracts suit organizations with defined capex procurement cycles, managed service providers building fixed per-device support costs across customer sites, and IT teams that want to close out support renewals as a recurring task for the life of the hardware. Purchasing a 5-year contract alongside new switches also simplifies asset management: one line item per device, valid from initial deployment through end of hardware life.

Activation and Delivery

Electronic delivery only. DataCenter360.ca sends the activation code to your inbox within 0–1 business days of payment confirmation. Register at support.fortinet.com against your FortiSwitch-424E-Fiber serial number. Coverage begins at activation and runs for 60 months. Fortinet’s registration codes remain valid for a defined window after purchase — activate promptly to start the full term.

Essential vs. Premium: What Changes

Essential provides depot-return RMA and next-business-day critical-issue response. Over a five-year window, the cumulative value of Premium’s advance RMA is significant: every hardware failure that would have added depot return transit time instead gets resolved with a next-business-day replacement ship. For a fiber switch at the access or aggregation layer, shorter outage windows translate directly to less downtime for connected users and devices.

Buying from DataCenter360.ca

DataCenter360.ca carries the complete FortiSwitch-424E-Fiber support lineup and processes multi-switch, multi-term orders in a single transaction. As an authorized Fortinet Select Partner, we serve customers across Canada and worldwide, delivering support contract activation codes within one business day. There is no minimum order quantity, and mixed-term orders covering different switch models are handled in one purchase.