Original price was: CAD$980.87.CAD$791.02Current price is: CAD$791.02.
Authorized Partner for United States (US)Regulated industries face a challenge standard RMA programs do not solve: when a network switch fails, the device cannot leave the premises because it may contain sensitive data. The FortiSwitch 424E-Fiber 3-Year Secure RMA (FC-10-S424I-301-02-36) addresses exactly that — Fortinet sends a replacement unit and coordinates on-site disposal of the failed hardware, so your team never ships a device that might hold data off your facility.
Secure RMA is an add-on to FortiCare Premium or Elite that replaces the standard return-and-replace flow. Instead of shipping the failed FortiSwitch 424E-Fiber back, a Fortinet-certified process handles the device on your premises: data is wiped or the unit is destroyed according to your security policy before any replacement is issued. This 3-year contract covers that service for the full term.
If your organization operates under data protection regulations — PCI-DSS, HIPAA, government security classifications, or internal data handling policies that prohibit hardware from leaving the building — standard RMA is not an option. Secure RMA is designed for financial institutions, healthcare networks, government agencies, legal firms, and defense contractors where chain-of-custody for hardware is non-negotiable.
This is a software entitlement delivered electronically, available worldwide. After purchase, you register the contract against the target FortiSwitch serial number through the Fortinet Support Portal. The 3-year term starts on the registration date. Fortinet confirms the entitlement and your team can open cases against the Secure RMA contract immediately.
Standard Priority RMA (Next Calendar Day or 4-Hour options) ships a replacement and relies on you returning the failed unit. Secure RMA shifts the process: the replacement still arrives quickly, but the failed device is handled on-site. If your policies require it, the Secure RMA log provides an auditable record of the hardware disposition. DataCenter360.ca stocks the full range of FortiSwitch 424E-Fiber service contracts so you can match the right protection level to your compliance requirements.
Priority RMA add-on services require FortiCare Premium or Elite as the base support tier. The table below compares the three FortiCare tiers to show where Priority RMA eligibility sits and what each tier provides for the FortiSwitch 424E-POE or 424E-Fiber.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner and MSSP based in Ontario, Canada, authorized to sell the complete FortiSwitch service portfolio. Orders are processed and contract keys are delivered electronically within 0 to 1 business days. If you need to confirm compatibility with your existing FortiCare tier or want to bundle this with hardware, reach out before ordering — we will confirm the right contract combination for your environment.
Standard Priority RMA ships a replacement and you return the failed unit to Fortinet. Secure RMA replaces that return with an on-premises process — the failed device is wiped or destroyed on-site, so it never leaves your facility. This satisfies data handling policies that prohibit shipping hardware that may contain sensitive information.
Yes. FC-10-S424I-301-02-36 is an add-on that requires FortiCare Premium or FortiCare Elite on the same device. It cannot be used as a standalone support contract.
Yes. This is a software entitlement delivered electronically to any country. DataCenter360.ca is an authorized Fortinet Select Partner serving customers worldwide.
This contract is specifically for the FortiSwitch 424E-Fiber (FS-424E-Fiber), a managed switch with SFP28 fiber uplinks. For PoE or standard copper 424E models, there are separate service SKUs.
The 3-year term is a single contract starting from registration. When it nears expiry, you can purchase a renewal through DataCenter360.ca. If you prefer a longer initial term, the 5-year equivalent (FC-10-S424I-301-02-60) is also available.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-424E-Fiber |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-S424I-301-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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