Fortinet FortiSwitch-424E-FPOE FortiCare Premium, 3-Year (FC-10-S424F-247-02-36)

When your FortiSwitch-424E-FPOE is powering wireless APs, VoIP handsets, and IP cameras at the access layer, downtime affects every device it feeds. The FC-10-S424F-247-02-36 keeps Fortinet TAC standing behind that switch for three years, with 4-hour critical-issue response and next-business-day advance RMA if the unit fails. For teams that review contracts on a 3-year procurement cycle, it eliminates annual renewal friction without over-committing to a 5-year window.

What FortiCare Premium Covers

This is a software entitlement registered to one FortiSwitch-424E-FPOE serial number. For 36 months from activation, you receive:

• 24×7 phone and email access to Fortinet TAC engineers
• 4-hour initial response for Severity 1 (critical) issues
• Advance RMA: Fortinet ships a replacement unit next business day, before you return the failed switch
• Full entitlement to firmware updates, security patches, and new feature releases
• Access to the FortiCare portal, Fortinet knowledge base, and developer network

FortiCare Tier Comparison — This Contract Is Premium

FortiSwitch-424E-FPOE FortiCare is available at Essential and Premium tiers. Here is how they compare on the features that matter in production deployments:

Who This Fits

Three-year terms are a natural fit for organizations on standard IT procurement cycles where switching hardware is refreshed every three to five years. If your FortiSwitch-424E-FPOE is integrated into a Fortinet Security Fabric environment managed through FortiSwitch Manager or FortiManager, aligning its support window with the rest of the fabric reduces renewal complexity. The 3-year term also works well when annual renewal creates administrative or budget-cycle friction that a multi-year contract eliminates.

Activation and Delivery

This is an electronic-only license. DataCenter360.ca delivers the activation code by email within 0–1 business days of order confirmation. Register it at support.fortinet.com under Assets > Register/Activate, tied to the serial number of your FortiSwitch-424E-FPOE. No hardware ships, and no configuration changes are needed on the switch itself.

Essential vs. Premium: What Changes

FortiCare Essential covers firmware access and return-to-depot RMA with a next-business-day initial response window. Premium upgrades to 4-hour critical response and advance RMA — Fortinet ships the replacement before you return the failed unit. For a PoE switch running access-layer infrastructure around the clock, that faster RMA path directly limits the blast radius of a hardware failure.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with the full FortiSwitch-424E-FPOE support catalog in stock across all terms and tiers. Single-unit and multi-switch orders are processed on the same business day, and we can consolidate multiple registration codes into a single transaction for larger deployments. Your activation code arrives within one business day of payment confirmation.