Fortinet FortiSwitch-424E-FPOE FortiCare Premium, 5-Year (FC-10-S424F-247-02-60)

Organizations that replace switching hardware on a 5-year capital cycle get the most straightforward value from the FC-10-S424F-247-02-60: five years of FortiCare Premium on one FortiSwitch-424E-FPOE, purchased once at initial hardware procurement. No mid-cycle renewals, no risk of a lapsed contract leaving the switch unprotected, and the lowest cost per year of any Premium term available for this model.

What FortiCare Premium Covers

FC-10-S424F-247-02-60 is an electronic license applied to a single FortiSwitch-424E-FPOE serial number. For 60 months from the activation date:

• 24×7 TAC access by phone and email from Fortinet engineers
• 4-hour initial response for Severity 1 critical issues
• Advance RMA: next-business-day replacement ships before you return the failed hardware
• Full firmware update and security patch entitlement for the covered device
• FortiCare portal access, Fortinet knowledge base, and developer network tools

FortiCare Tier Comparison — This Contract Is Premium

Two tiers cover the FortiSwitch-424E-FPOE: Essential and Premium. Here is the full breakdown so you can confirm this contract covers what your deployment requires:

Who This Fits

The 5-year term is best suited to three scenarios: organizations with defined capex cycles aligned to hardware replacement schedules; managed service providers that want predictable, fixed support costs per device over a client engagement; and IT teams that prefer to eliminate support renewals as an annual agenda item. Purchasing the contract at the same time as the switch hardware also simplifies asset auditing — one line per device, valid for its full expected lifespan.

Activation and Delivery

Electronic delivery only. DataCenter360.ca sends the activation code to your inbox within 0–1 business days of payment confirmation. Register at support.fortinet.com against the FortiSwitch-424E-FPOE serial number. Coverage begins at activation and runs for 60 months. The registration code has a defined validity window after purchase — activate promptly to start the full 5-year term.

Essential vs. Premium: What Changes

Over a 5-year window, the gap between Essential and Premium is most visible at failure. Essential covers depot-return RMA: you send the failed switch to Fortinet, wait for a replacement. Premium provides advance replacement: the new unit ships next business day before you return the failed hardware. A single advance RMA event over five years can recover hours of PoE outage time for a production access-layer deployment.

Buying from DataCenter360.ca

DataCenter360.ca stocks every FortiSwitch-424E-FPOE support term and tier for immediate fulfillment. As a Fortinet Select Partner, we handle multi-switch support orders and can bundle multiple 5-year contracts for deployments across several sites in one transaction. Registration codes are emailed within one business day of order confirmation, with no minimum quantity requirements.