Original price was: CAD$809.68.CAD$652.97Current price is: CAD$652.97.
Authorized Partner for United States (US)Not every hardware replacement follows the same process. When the FortiSwitch 624F is deployed inside a classified, regulated, or air-gapped environment, swapping hardware involves more than plugging in a new unit — it requires documented chain of custody, decommission sign-off, and controlled handling of the failed device. The FC-10-624FN-301-02-12 covers exactly that: a 1-year Secure RMA contract that replaces failed FS-624F hardware under Fortinet’s controlled-return process.
The -301- Secure RMA service is distinct from standard Priority RMA. Under this contract, Fortinet ships a replacement FS-624F unit in advance. When the failed unit is ready for return, it is packed in a tamper-evident, sealed container and returned with a signed decommission certificate. This process satisfies the documentation and handling requirements of regulated and classified network environments where standard hardware return-and-replace would not meet compliance policies.
Secure RMA is designed for government, defense, financial, and critical infrastructure environments where network hardware is subject to asset control policies. If your deployment requires that replaced hardware be decommissioned and returned through a documented, auditable process before it leaves the premises, the -301- service is the correct option. Standard Priority RMA (-210-, -211-, -212-) handles speed; Secure RMA handles compliance.
FC-10-624FN-301-02-12 is an electronic license delivered to the Fortinet Support Portal within 0–1 business days of purchase. Activation ties the contract to the FS-624F serial number and begins from that date. The Secure RMA hardware process is managed through Fortinet TAC when a hardware failure is confirmed under an active support case.
Secure RMA is an add-on service available for FortiCare Premium and Elite base contracts. The table below shows how the base FortiCare tiers compare before any Priority or Secure RMA add-on is applied:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is an authorized Fortinet Select Partner serving Canadian and international customers. The FC-10-624FN-301-02-12 is available for immediate electronic delivery. If you are pairing this with a FortiCare Premium or Elite contract on the same serial number, our team can confirm compatibility before your order is placed. Licensing is delivered worldwide; no physical shipment is required at the time of purchase.
Standard Priority RMA (-210-, -211-, -212-) focuses on speed: replacement unit delivered in 4 hours or next calendar day. Secure RMA (-301-) focuses on compliance: the failed unit is returned in a tamper-evident sealed container with a signed decommission certificate, satisfying chain-of-custody requirements for regulated or classified environments. The replacement process is otherwise similar — Fortinet ships a unit in advance.
Yes. The -301- Secure RMA service requires an active FortiCare Premium or FortiCare Elite contract on the same FS-624F serial number. It is not available as a standalone service over a FortiCare Essential base.
Fortinet’s Secure RMA availability can depend on the shipping destination and local regulations. The electronic license is available worldwide. Physical dispatch and return logistics for the hardware should be confirmed with Fortinet TAC based on your specific deployment location at the time a replacement is needed.
The decommission certificate is the primary document produced under the Secure RMA process. It records the return of the failed hardware and can be used as part of an audit trail for asset control compliance. Specific documentation formats may vary; Fortinet TAC can provide details for your organization’s compliance requirements.
FC-10-624FN-301-02-36 provides 3 years of Secure RMA coverage and FC-10-624FN-301-02-60 covers 5 years. All three terms provide identical service — the decommission process and replacement handling are the same. Longer terms reduce renewal frequency and per-year cost.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-624F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-624FN-301-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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