Original price was: CAD$2,429.03.CAD$1,938.05Current price is: CAD$1,938.05.
Authorized Partner for United States (US)Three years is a realistic planning window for regulated network environments. The FC-10-624FN-301-02-36 provides 3-year Secure RMA coverage for the FortiSwitch 624F — hardware replacement with chain-of-custody controls for any deployment where a failed switch must be decommissioned through an auditable, documented process before it leaves the facility.
Fortinet’s Secure RMA contract (-301-) handles hardware replacement differently from standard Priority RMA. When an FS-624F fails under this contract, Fortinet ships a replacement unit in advance. The failed switch is returned in a tamper-evident sealed container, accompanied by a signed decommission certificate that documents the hardware handoff. This satisfies asset control and chain-of-custody requirements that standard RMA programs cannot address.
Government and public sector deployments, financial institutions with hardware decommission policies, critical infrastructure operators, and defense contractors are the primary use cases for Secure RMA. If your organization’s IT security policy requires documented hardware control from replacement through physical return of the failed unit, the -301- service closes that compliance gap. The 3-year term covers a full procurement cycle without requiring annual renewal.
FC-10-624FN-301-02-36 is delivered electronically to the Fortinet Support Portal within 0–1 business days of purchase. The contract is activated against the FS-624F serial number and runs from the activation date. Hardware dispatch and the secure return process are coordinated through Fortinet TAC once a failure is confirmed under an open support case.
Secure RMA is available only on top of FortiCare Premium or FortiCare Elite. The base tier comparison below shows what each FortiCare level provides before the Secure RMA add-on is considered:
| Essential | Premium | Elite | |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is a Fortinet Select Partner with experience supporting regulated-environment customers across Canada. The FC-10-624FN-301-02-36 is available for immediate electronic delivery. Licensing ships worldwide. If you are coordinating this with a FortiCare base contract renewal, our team can help confirm that both contracts align on the same serial number and term dates.
FC-10-624FN-301-02-12 (1-year) requires annual renewal, which adds administrative overhead. FC-10-624FN-301-02-60 (5-year) aligns with a full refresh cycle. The 3-year option (FC-10-624FN-301-02-36) is a good fit for organizations on 3-year hardware procurement cycles or those aligning support contracts with existing FortiCare terms already in a 3-year window.
Yes. The -301- Secure RMA service requires an active FortiCare Premium or FortiCare Elite contract on the same FS-624F serial number. FortiCare Essential does not support Priority RMA or Secure RMA add-ons.
When the FS-624F is ready for return under the Secure RMA contract, Fortinet provides a tamper-evident container and the process documentation. The failed unit is packed, sealed, and returned with a signed decommission certificate. Fortinet TAC coordinates the logistics and provides the specific return instructions at the time of case resolution.
Yes, Secure RMA can be purchased and activated at any time that a valid FortiCare Premium or Elite base contract is active on the unit. It does not need to be purchased at the same time as the hardware or base FortiCare. Coverage begins from the activation date.
The electronic license (FC-10-624FN-301-02-36) is available worldwide. Physical Secure RMA dispatch and return logistics are coordinated through Fortinet TAC, and availability for specific locations should be confirmed at the time of a hardware failure. Most countries where Fortinet hardware is deployed have Secure RMA support available.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-624F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-624FN-301-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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