Fortinet FortiSwitch 624F Secure RMA Service, 5-Year (FC-10-624FN-301-02-60)

SKU: FC-10-624FN-301-02-60

Original price was: CAD$4,048.39.Current price is: CAD$3,230.10.

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FortiSwitch 624F Secure RMA Service, 5-Year (FC-10-624FN-301-02-60) delivers five years of chain-of-custody hardware replacement for the FS-624F in classified or compliance-driven environments, with failed units returned via Fortinet’s sealed, tamper-evident decommission process.
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Product description

Five years of Secure RMA coverage on the FortiSwitch 624F means a single contract that spans a full hardware lifecycle without renewal pressure. The FC-10-624FN-301-02-60 is for deployments where the FS-624F isn’t just network gear — it’s a controlled asset that must be replaced and decommissioned according to documented chain-of-custody requirements. Fortinet’s -301- service handles both the replacement logistics and the decommission documentation in a single process.

What Secure RMA delivers

Under the -301- service, when an FS-624F fails, Fortinet ships a replacement unit in advance. The failed switch is returned in a Fortinet-provided tamper-evident container along with a signed decommission certificate. This process creates a documented audit trail covering the full replacement event — from failure confirmation through physical return of the hardware. For organizations with asset control policies or compliance requirements around network hardware decommission, this documentation is the core value of the service.

When five years makes sense

The 5-year term is appropriate when the FS-624F is part of a long-lived deployment — data center switching infrastructure, government network segments, or financial networks where hardware refresh cycles are 5 years or longer. It eliminates the overhead of annual renewals and ensures that the compliance-grade RMA process doesn’t lapse between renewal cycles. One contract, one activation, five years of coverage.

Activation and delivery

FC-10-624FN-301-02-60 is an electronic license delivered to the Fortinet Support Portal within 0–1 business days of purchase. The contract is linked to the FS-624F serial number at activation and runs from that date. Physical hardware dispatch and the secure return process are handled by Fortinet TAC when a failure is confirmed under an active support case.

FortiCare tiers and this service’s requirements

The -301- Secure RMA add-on requires an active FortiCare Premium or FortiCare Elite base contract on the FS-624F. The comparison below shows what each FortiCare level includes as a baseline:

Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca is a Fortinet Select Partner. The FC-10-624FN-301-02-60 is available for immediate electronic delivery, shipped worldwide within 0–1 business days of order confirmation. For organizations aligning this purchase with a FortiCare contract renewal or coordinating multi-unit Secure RMA coverage, our team can review the relevant serial numbers and ensure all contracts are matched correctly before the order is placed.

What is the core difference between Secure RMA and Priority RMA?

Priority RMA (-210-, -211-, -212-) optimizes for speed: hardware delivered in 4 hours or next calendar day, with optional on-site engineer. Secure RMA (-301-) optimizes for compliance: the replacement process includes a tamper-evident sealed return container and a signed decommission certificate for the failed unit. Both involve advance shipment of the replacement; Secure RMA adds chain-of-custody controls to the return process.

Does this service require a FortiCare base contract?

Yes. FC-10-624FN-301-02-60 requires an active FortiCare Premium or FortiCare Elite base contract on the same FS-624F serial number. It cannot be applied to a unit with only FortiCare Essential coverage.

Is the decommission certificate recognized for compliance audits?

The signed decommission certificate produced by the Secure RMA process documents the chain-of-custody transfer of the failed hardware. Whether it satisfies a specific compliance framework depends on the organization’s audit requirements. Most regulated-environment policies recognize Fortinet’s Secure RMA documentation as sufficient for hardware decommission tracking; confirm with your compliance team if you have specific certification requirements.

Can I purchase this after the FS-624F has already been in service for some time?

Yes, as long as the underlying FortiCare Premium or Elite contract is still active. FC-10-624FN-301-02-60 can be purchased and activated at any time during the hardware’s service life. Coverage starts from the activation date, not the hardware purchase date.

How does this compare to the 1-year and 3-year Secure RMA options?

FC-10-624FN-301-02-12 and FC-10-624FN-301-02-36 are the 1-year and 3-year equivalents. All three provide identical Secure RMA coverage — the decommission process and documentation are the same. The 5-year term reduces per-year cost and eliminates renewal management for the full lifecycle of a typical hardware deployment.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-624F

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-624FN-301-02-60

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