Fortinet FortiSwitch 624F FPOE FortiCare Elite Support, 1-Year (FC-10-624FF-284-02-12)

SKU: FC-10-624FF-284-02-12

Original price was: CAD$1,834.71.Current price is: CAD$1,495.69.

Save:18%You save CAD$245.63
FC-10-624FF-284-02-12 delivers 1-Year FortiCare Elite Support for the FortiSwitch 624F FPOE, giving network teams worldwide 24×7 TAC access, advanced hardware replacement, and firmware updates for one annual budget cycle.
  In Stock   Free & Fast e-Delivery (0–1 Business Days)
Fortinet Select Partner
  Brand New
  Official Fortinet Partner Support
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  Licensing available worldwide — delivered electronically to any country

Product description

When the FS-624F FPOE enters production, having covered support from the first day keeps firmware patching on schedule and TAC access available around the clock. This 1-year term (FC-10-624FF-284-02-12) aligns with a standard annual procurement cycle and is the minimum coverage Fortinet requires to maintain full service entitlement on the switch.

What it covers

FortiCare Elite Support gives you 24×7 TAC access via phone, web portal, and chat, with initial response priorities at the Elite SLA tier — faster than FortiCare Premium. During the 1-year term, the license entitles the registered FS-624F FPOE to all firmware and content updates Fortinet releases, plus access to the full Fortinet knowledge base and technical documentation library. The advanced hardware replacement program covers next-business-day or better delivery of a replacement unit depending on regional parts availability, which limits the exposure window when a switch fails mid-deployment.

Who needs it

Teams deploying the FS-624F FPOE as a campus access or distribution layer switch — where it powers APs, IP cameras, and VoIP endpoints over PoE — face real operational cost when the switch goes down unexpectedly. FortiCare Elite is appropriate wherever downtime tolerance is low and a TAC-assisted firmware rollback or hardware swap needs to happen quickly. A 1-year term is the right fit for organizations in the first year of a multi-switch deployment, procurement teams working on 12-month budget approvals, or IT departments evaluating whether to co-term or extend before committing to a longer cycle.

Activation & delivery

FC-10-624FF-284-02-12 is an electronic license delivered worldwide by email — no hardware ships. After checkout, Fortinet issues a registration code to your account email. You log in to the Fortinet Support Portal (support.fortinet.com), enter the code, and associate it with your FS-624F FPOE serial number. Coverage activates immediately at registration. Delivery typically completes within one business day of payment; DataCenter360.ca can follow up on delivery status if anything is delayed.

One service vs the bundle

FC-10-624FF-284-02-12 covers FortiCare Elite Support only. It does not include FortiGuard security subscriptions or a FortiSwitch Manager license. Organizations that want threat intelligence feeds or centralized switch management should add those separately. Buying support and security subscriptions as distinct line items lets each cost center track and renew on its own schedule — which is especially useful when the FS-624F FPOE support contract and the FortiGuard subscription have different renewal dates from the outset.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner. When you order FC-10-624FF-284-02-12 here, the license is fulfilled through an official channel with a verifiable entitlement record in Fortinet’s systems — important for audits and warranty claims. There is no minimum order quantity and no wait for physical goods. If you are renewing lapsed or expiring coverage on an existing FS-624F FPOE, contact us before checkout to confirm the current coverage end date so we can co-term correctly and avoid a gap in entitlement.

Frequently asked questions

What response time does FortiCare Elite provide compared to FortiCare Premium?
FortiCare Elite carries a faster initial response SLA than FortiCare Premium. Exact response-time targets are published in Fortinet’s FortiCare service description; contact DataCenter360.ca for the current SLA table before purchasing if response time is a contractual requirement.
Does this 1-year license cover all software updates on the FS-624F FPOE?
Yes, firmware and content updates for the FortiSwitch 624F FPOE are included during the 1-year term. It does not extend to separately licensed services such as FortiGuard security subscriptions or FortiSwitch Manager — those require their own active entitlements.
Can I add this license on top of time remaining on an existing support contract?
Yes. Fortinet supports co-terming, where the new 1-year term begins at the end of your current coverage period rather than immediately. This keeps a single renewal date and avoids billing complexity. Confirm the co-term start date with DataCenter360.ca at the time of purchase.
Is FC-10-624FF-284-02-12 tied to a specific device serial number?
Yes. During registration in the Fortinet Support Portal you associate the license with your FS-624F FPOE serial number. The entitlement follows that specific unit and cannot be transferred to a different device.
Can organizations outside Canada purchase this license?
Yes. FC-10-624FF-284-02-12 is an electronic license with no geographic restriction. DataCenter360.ca fulfills orders to customers worldwide, and delivery is by email regardless of the buyer’s location.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitch-624F-FPOE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-624FF-284-02-12

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