Original price was: CAD$1,524.31.CAD$1,229.28Current price is: CAD$1,229.28.
Authorized Partner for United States (US)In environments where a 48-port campus switch powers VoIP, video, or real-time operations, waiting until the next business day for a replacement is a service disruption that costs more than a support contract. FC-10-648FN-211-02-12 answers with the fastest advance replacement available for the FortiSwitch 648F: when hardware failure is confirmed by Fortinet TAC, a replacement switch ships within four hours. One year of that coverage, activated electronically, delivered to your registration inbox within a business day.
The -211 service tier commits Fortinet to ship a replacement FortiSwitch 648F within four hours of a hardware failure being confirmed by TAC — advance replacement, so the new switch arrives before the failed unit is returned. This is the fastest hardware delivery SLA available for the FS-648F outside of on-site service options.
Like all Priority RMA services, FC-10-648FN-211 requires an active FortiCare Premium or Elite contract on the same device. It operates as an add-on to FortiCare, not a standalone support product.
Priority RMA services like FC-10-648FN-211-02-12 require FortiCare Premium or Elite on the FortiSwitch 648F. Here is how the support tiers compare for hardware replacement:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA eligible | — | ✓ | ✓ |
| Critical issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
FC-10-648FN-211-02-12 is built for organizations running the FortiSwitch 648F in environments where unplanned downtime has a measurable cost — campus networks supporting VoIP, video conferencing, dense wireless infrastructure, or time-sensitive operations. It’s also a compliance baseline for networks with SLA commitments to end users that cannot absorb standard RMA timelines.
FC-10-648FN-211-02-12 is a software service contract, delivered electronically. DataCenter360.ca provides registration details and instructions within 0–1 business days. Activate the contract through the Fortinet support portal by linking it to your FortiSwitch 648F serial number within 30 days of purchase. No hardware ships at time of purchase — only at an actual RMA event.
As a Fortinet Select Partner, DataCenter360.ca provides FC-10-648FN-211-02-12 with worldwide electronic delivery. The 1-year term lets you validate the service level before committing to a longer term — or start with the 3-year (FC-10-648FN-211-02-36) for immediate savings. If 4-hour replacement is the right call, this is the starting point.
When a FortiSwitch 648F hardware failure is confirmed with Fortinet TAC, the -211 service commits Fortinet to ship a replacement unit within four hours of confirmation. This is an advance replacement — the replacement arrives before you send back the failed switch. Requires active FortiCare Premium or Elite.
FC-10-648FN-210 (Next Calendar Day) ships the replacement the following business day. FC-10-648FN-211 (4-Hour Hardware Delivery) ships within four hours of failure confirmation — faster SLA, higher cost. Choose -211 for switches in environments where 24-hour downtime has a direct business or operational impact.
Yes. FC-10-648FN-211-02-12 is an add-on to an active FortiCare Premium or Elite contract on the same FortiSwitch 648F. It cannot replace FortiCare — it extends the hardware replacement SLA on top of it.
Yes. As long as the FortiSwitch 648F has an active support contract, FC-10-648FN-211-02-12 can be added at any time. Register through the Fortinet support portal within 30 days of purchase and link to the device serial number.
The service contract itself is available and delivered electronically worldwide. Four-hour hardware delivery SLA for physical replacements depends on Fortinet’s regional depot coverage — this SLA is best-effort outside depot service zones. Confirm regional coverage with Fortinet if the FS-648F is deployed in a remote or non-major-market location.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-648F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-648FN-211-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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