CAD$4,572.93 Original price was: CAD$4,572.93.CAD$3,648.61Current price is: CAD$3,648.61.
Committing to a 4-hour replacement SLA for three years is a deliberate choice: it tells your team and your stakeholders that a FortiSwitch 648F failure won’t take down operations past a single business morning. FC-10-648FN-211-02-36 provides exactly that — three years of 4-Hour Hardware Delivery Priority RMA for the FS-648F. Fortinet ships the replacement within four hours of a confirmed hardware failure, before the failed unit leaves your rack. No annual renewal required for the full 36-month term.
The -211 service tier commits Fortinet to ship a replacement FortiSwitch 648F within four hours of a hardware failure being confirmed by TAC — advance replacement, so the new switch arrives before the failed unit is returned. This is the fastest hardware delivery SLA available for the FS-648F outside of on-site service options.
Like all Priority RMA services, FC-10-648FN-211 requires an active FortiCare Premium or Elite contract on the same device. It operates as an add-on to FortiCare, not a standalone support product.
Priority RMA services like FC-10-648FN-211-02-36 require FortiCare Premium or Elite on the FortiSwitch 648F. Here is how the support tiers compare for hardware replacement:
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA eligible | — | ✓ | ✓ |
| Critical issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
FC-10-648FN-211-02-36 is built for organizations running the FortiSwitch 648F in environments where unplanned downtime has a measurable cost — campus networks supporting VoIP, video conferencing, dense wireless infrastructure, or time-sensitive operations. It’s also a compliance baseline for networks with SLA commitments to end users that cannot absorb standard RMA timelines.
FC-10-648FN-211-02-36 is a software service contract, delivered electronically. DataCenter360.ca provides registration details and instructions within 0–1 business days. Activate the contract through the Fortinet support portal by linking it to your FortiSwitch 648F serial number within 30 days of purchase. No hardware ships at time of purchase — only at an actual RMA event.
DataCenter360.ca, a Fortinet Select Partner, delivers FC-10-648FN-211-02-36 electronically worldwide within one business day. A 3-year term provides better per-year value than three consecutive 1-year purchases and eliminates renewal gaps. For full coverage, pair this with a FortiCare Premium contract (FC-10-648FN-247-02-36) on the same FS-648F serial number.
This contract provides 36 months of 4-Hour Hardware Delivery Priority RMA for the FortiSwitch 648F. When a hardware failure is confirmed by TAC, Fortinet ships a replacement unit within four hours. Advance replacement means the new switch arrives before you return the failed one. Requires FortiCare Premium or Elite.
The 4-hour commitment applies within Fortinet’s depot service coverage zones. For FS-648F units deployed in major metropolitan areas, this SLA is typically met. For remote or non-depot locations, Fortinet operates on a best-effort basis. Confirm your location’s coverage directly with Fortinet if operating outside standard service zones.
The 3-year term (FC-10-648FN-211-02-36) offers a lower per-year cost than three sequential 1-year contracts, eliminates the risk of a coverage lapse from a missed renewal, and reduces administrative overhead. For a campus switch with a 3-5 year deployment plan, the multi-year term is the practical choice.
After the advance replacement arrives, Fortinet provides return shipping instructions for the failed unit. Standard Priority RMA (-211) uses regular return logistics. If chain-of-custody handling for the returned hardware is required, the Secure RMA service (FC-10-648FN-301-02-36) provides that instead.
Yes. A new contract can be purchased at expiry. If the FortiSwitch 648F will stay in service beyond 3 years, consider purchasing FC-10-648FN-211-02-60 (5-year term) now to avoid future renewal coordination.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiSwitch-648F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiSwitch |
| MPN | FC-10-648FN-211-02-36 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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