Fortinet FortiSwitchRugged-424F-POE FortiCare Premium, 3-Year (FC-10-R24FP-247-02-36)

SKU: FC-10-R24FP-247-02-36

Original price was: CAD$4,542.25.Current price is: CAD$3,624.13.

Save:20%You save CAD$642.77
FC-10-R24FP-247-02-36 delivers three years of Fortinet FortiCare Premium support for the FortiSwitchRugged-424F-POE — 24/7 telephone coverage, 1-hour critical-issue SLA, and advanced hardware replacement across the full 3-year term, delivered electronically worldwide.
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Product description

Three-year support contracts align naturally with the infrastructure planning cycles most OT and industrial networking teams operate on. Commissioning a FortiSwitchRugged-424F-POE in a substation or process control network on a 1-year contract means two renewal decisions during a typical equipment lifecycle. FC-10-R24FP-247-02-36 eliminates that overhead and locks in FortiCare Premium coverage for three years at a lower per-year cost.

What FortiCare Premium Covers Over Three Years

FortiCare Premium on the FortiSwitchRugged-424F-POE provides the same level of coverage each year of the 3-year term. FC-10-R24FP-247-02-36 includes:

  • 24×7 telephone access to Fortinet TAC engineers for the full 3-year period
  • 1-hour initial response SLA for P1 critical cases
  • Advanced hardware replacement throughout: Fortinet ships a replacement before the failed unit is returned
  • Firmware updates and security advisories for 3 years of coverage
  • Fortinet support portal access and diagnostic tool access

FortiCare Support Tier Comparison

FC-10-R24FP-247-02-36 provides FortiCare Premium coverage. The table below shows how Premium compares to the other FortiCare tiers for the FortiSwitchRugged-424F-POE:

Essential Premium Elite
Critical-issue response Next business day 1-hour SLA 1-hour SLA
Telephone support (24×7)
Advanced hardware replacement
Priority RMA add-on eligibility
Firmware, tools & portal access
Extended LTS support & Elite monitoring portal

Who Buys the 3-Year Contract

The 3-year term suits organizations that plan infrastructure in multi-year cycles: power utilities managing substation upgrades on 3 to 5-year schedules, transportation authorities deploying IEC 61850-3 compliant networks for a defined project duration, and process manufacturers where switching infrastructure supports production systems that run for years without major changes. Purchasing a 3-year contract at hardware commissioning avoids the overhead of tracking annual renewal dates across a fleet of FortiSwitchRugged units.

Activation and Delivery

This is an electronic license. DataCenter360.ca sends the contract registration key to your billing email within 0-1 business days of purchase. The key is registered against the FortiSwitchRugged-424F-POE serial number at support.fortinet.com. Coverage begins from the registration date and runs for 3 full years from that point. No hardware ships as part of this order.

Buying from DataCenter360.ca

Multi-year support contracts for industrial infrastructure are the type of purchase where partner authorization matters at renewal time. DataCenter360.ca is a Fortinet Select Partner, so contracts registered through our channel are recorded in Fortinet’s partner system with the correct term and entitlements. If you are consolidating support for multiple FortiSwitchRugged units across a project, contact us before ordering: aligning contract terms to a common anniversary date simplifies fleet management considerably.

FC-10-R24FP-247-02-36 provides 3 full years of 24×7 telephone support, a 1-hour P1 response SLA, advanced hardware replacement, firmware updates, and support portal access. Coverage levels do not change year over year — the same Premium entitlements apply for the entire 3-year term.

Yes. FC-10-R24FP-247-02-36 is a worldwide electronic license. DataCenter360.ca delivers the registration key to any country, and the resulting FortiCare Premium contract covers the FortiSwitchRugged-424F-POE at any deployment location globally.

The contract term begins on the date you register the key in Fortinet’s support portal. If you purchase the contract before the hardware is installed, hold the registration key until the unit is commissioned so the coverage period runs from when the switch is actually in service.

You can purchase a FortiCare Elite contract (FC-10-R24FP-284-02-36) to move to Elite-tier response times for the same 3-year window. For co-term options or questions about upgrading an active contract, contact DataCenter360.ca or Fortinet TAC directly.

Fortinet ships a replacement FortiSwitchRugged-424F-POE to your designated address before receiving the failed unit. For remote sites, you can specify a regional depot or service partner address at case-open time rather than the physical installation location, if the site is not easily accessible by standard couriers.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiSwitchRugged-424F-POE

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FortiSwitch

MPN

FC-10-R24FP-247-02-36

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