Original price was: CAD$329.40.CAD$265.65Current price is: CAD$265.65.
Authorized Partner for United States (US)For organizations that have committed to a 5-year Premium contract on a FortiAP 241K and want Elite SLA for the entire period, FC-10-P241K-204-02-60 covers that in one purchase. The 15-minute critical response time applies from the upgrade activation date for five consecutive years, alongside the existing Premium entitlements.
FC-10-P241K-204-02-60 raises the critical-issue response time from 1 hour to 15 minutes for five years on a FortiAP 241K that already carries an active Premium contract. The upgrade runs concurrently with Premium: all Premium entitlements including 24×7 TAC access, advance hardware replacement, firmware update rights, and FortiCare portal tracking remain in effect. The 5-year term starts from registration and does not modify the Premium expiry date.
Three support tiers are available for the FortiAP 241K. This contract upgrades from Premium to the Elite response SLA.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Firmware updates, tools & asset portal | ✓ | ✓ | ✓ |
| Extended LTS support & Elite monitoring portal (FortiGate only) | — | — | ✓ |
The 5-year upgrade suits deployments where the hardware lifecycle and the Premium contract both extend to 5 years, and the decision to run at Elite SLA applies for the full period. Enterprise campus Wi-Fi, permanent retail infrastructure, and long-cycle healthcare deployments fall into this category. A single 5-year upgrade avoids four additional annual or triennial upgrade purchases and removes the risk of SLA gaps if any renewal step is missed along the way.
An active FortiCare Premium contract on the same FortiAP 241K serial number is required. Add the upgrade code in the FortiCare portal; once registered, the 15-minute Elite SLA applies for 5 years from the activation date. The upgrade period and the Premium period run independently, and both must be active for Elite SLA to apply at any given time.
This is an electronic license. The activation code is emailed within 0 to 1 business days of purchase. Register it in the FortiCare portal against the AP serial number. No hardware ships; available worldwide.
DataCenter360.ca is an authorized Fortinet Select Partner and can source any term of FortiCare Elite Upgrade for the FortiAP 241K. If you are buying multi-year coverage for a larger FortiAP deployment and want to coordinate Premium and Elite Upgrade terms across multiple units, contact us before checkout for a consolidated quote.
Yes. The upgrade term starts from registration, independently of the Premium contract’s activation or expiry dates. Both must be simultaneously active for Elite SLA to apply at any point.
When both the upgrade and Premium terms expire, purchasing a standalone Elite contract (FC-10-P241K-284-02-60) is the straightforward path if you want Elite coverage without maintaining a Premium baseline.
Yes. The upgrade can be activated against any active Premium contract regardless of the Premium term length. The Elite Upgrade runs its 5-year term from activation; if Premium expires before 5 years, renew it to keep Elite SLA active.
Priority RMA add-on eligibility is granted by the active Premium or Elite base contract, not by the upgrade SKU. For Priority RMA add-ons, look for the FC-10-P241K-210-02- series.
Yes. FC-10-P241K-204-02-12 covers 1 year and FC-10-P241K-204-02-36 covers 3 years. All three terms require an active Premium contract as a prerequisite.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiAP-241K |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FortiAP |
| MPN | FC-10-P241K-204-02-60 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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