Running the FortiGate 1100E-DC in a data center or carrier edge environment means any hardware failure carries real cost. When standard next-business-day replacement is not fast enough, FC-10-F11DE-210-02-12 closes the gap: this 1-year Priority RMA add-on guarantees a replacement FortiGate 1100E-DC is dispatched by courier and arrives the next calendar day after Fortinet confirms the exchange, with no exception for weekends or public holidays.
Priority RMA is a hardware add-on attached to an existing FortiCare Premium or FortiCare Elite contract on the same registered device. It does not replace Premium or Elite support — it upgrades the RMA timeline on top of it. Under the Next Calendar Day option, once Fortinet confirms the RMA request, a replacement unit ships by courier for next-calendar-day arrival at the site address on the service record. Coverage applies seven days a week, including weekends and holidays, wherever Fortinet’s Priority RMA dispatch network reaches.
FortiCare Essential subscribers are not eligible for this add-on. The device must carry an active Premium or Elite contract before Priority RMA can be attached.
The FortiGate 1100E-DC is a DC-powered appliance built for rack-dense and carrier-grade deployments. A hardware outage at that layer affects many downstream users and workloads. Next Calendar Day Priority RMA is the right fit for:
Even in high-availability pairs, this service matters: faster replacement of the failed unit restores full redundancy before a second failure can expose the network.
This is a license-only subscription — there is no physical product in the order. After purchase from DataCenter360.ca, Fortinet delivers the license key electronically, typically within 0 to 1 business days. The key registers against the FortiGate 1100E-DC serial number through the Fortinet Support Portal at support.fortinet.com. Once registered, Priority RMA status is active on the device for the full one-year term.
This service is the Priority RMA add-on, available to FortiCare Premium and Elite subscribers. The table below shows where it fits relative to the three standard FortiCare per-device support levels.
| Feature | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
DataCenter360.ca is an authorized Fortinet Select Partner. This FortiGate 1100E-DC Priority RMA license is available at a competitive price and ships electronically to any country. If you are pairing this with a new FortiCare Premium purchase for the same device, both can be ordered here and registered together. Multi-year terms at 3 years (FC-10-F11DE-210-02-36) and 5 years (FC-10-F11DE-210-02-60) are also listed on the site if you prefer to align the RMA contract with a longer support cycle.
An active FortiCare Premium or FortiCare Elite contract on the same FortiGate 1100E-DC serial number is required. FortiCare Essential does not qualify. If you need to add Premium support at the same time, FC-10-F11DE-247-02-12 (FortiCare Premium, 1-year) is available separately on DataCenter360.ca.
Yes. The Next Calendar Day option covers every calendar day, including weekends and holidays. Standard next-business-day RMA (included with Premium and Elite) excludes these days; this add-on removes that limitation.
The license itself is delivered electronically and available worldwide through DataCenter360.ca. Actual Priority RMA hardware dispatch coverage depends on Fortinet’s country-level service network. Check the Fortinet support site for your country’s availability, or ask DataCenter360.ca before ordering if you have a location-specific question.
Yes. A 3-year version (FC-10-F11DE-210-02-36) and a 5-year version (FC-10-F11DE-210-02-60) are listed on DataCenter360.ca. Aligning a multi-year RMA term with the matching FortiCare Premium term often reduces administrative overhead at renewal time.
FortiCare Premium includes standard next-business-day advanced replacement: Fortinet ships the unit the next business day after the RMA is confirmed, but weekends and holidays are excluded. Priority RMA upgrades the dispatch to next-calendar-day delivery, covering those days and shortening the maximum possible outage window for critical appliances like the FortiGate 1100E-DC.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-1100E-DC |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F11DE-210-02-12 |
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