Fortinet FortiGate 1100E-DC Priority RMA, 5-Year (FC-10-F11DE-210-02-60)

When a FortiGate 1100E-DC fails in a production environment, every hour of delay carries real cost. This 5-year Priority RMA add-on (FC-10-F11DE-210-02-60) commits Fortinet to shipping a replacement unit the next calendar day after the exchange is confirmed, including weekends and holidays. It requires an active FortiCare Premium or Elite contract on the same device.

What This Service Covers

Next Calendar Day Delivery Priority RMA is an add-on to your FortiCare Premium or Elite support contract. When a hardware failure is confirmed, Fortinet dispatches an advance replacement FortiGate 1100E-DC via courier, targeting arrival by the next calendar day at the registered site location. Coverage extends seven days a week including statutory holidays, which is critical for network infrastructure that cannot tolerate a business-day delay.

• Advance hardware replacement shipped before the faulty unit is returned
• Next calendar day delivery, seven days a week including holidays
• Applies specifically to the FortiGate 1100E-DC DC-input chassis
• 5-year term (this SKU) covers the full contract period from activation

Who Needs This

The FortiGate 1100E-DC is a high-throughput perimeter firewall typically deployed at data center edges or large-enterprise WAN termination points. Organizations running it in single-appliance or active-passive HA configurations, where a hardware outage would breach their recovery time objective, need more than standard next-business-day shipping. Priority RMA closes that gap without requiring on-site spare inventory.

Activation and Delivery

This is an electronic license delivered by e-mail within 0-1 business days of order. Registration is completed through the Fortinet Support Portal at support.fortinet.com, linked to the FortiGate 1100E-DC’s serial number. The Priority RMA contract activates immediately on registration and must be in place before a failure event to be eligible for next-calendar-day dispatch. Country-level availability for hardware dispatch should be confirmed with Fortinet or your partner before purchase.

Priority RMA vs. Standard FortiCare Coverage

FortiCare Premium and Elite both include standard next-business-day RMA as a baseline. This Priority RMA add-on upgrades hardware dispatch to any calendar day. The table below compares base RMA posture across FortiCare tiers before any Priority RMA add-on is applied.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner serving organizations worldwide with licensing and support contracts. Electronic delivery means the activation key arrives the same or next business day, with no handling fees. The team is available for pre-sales questions about term alignment, co-termination with existing FortiCare contracts, and which Priority RMA tier fits the site’s requirements.