Fortinet FortiGate 1100E-DC Secure RMA Service, 5-Year (FC-10-F11DE-301-02-60)

The FortiGate 1100E-DC is a data center and campus core appliance that often holds persistent cryptographic keys, VPN certificates, and sensitive routing configurations. For organizations that cannot risk this material leaving a secure facility, the 5-Year Secure RMA Service (FC-10-F11DE-301-02-60) provides the answer: when the unit fails, a replacement ships to you first, and the failed appliance is destroyed on-site under a documented chain of custody. No hardware ever goes back to a depot.

What the Secure RMA Service Covers

Secure RMA is a subscription add-on to FortiCare Premium or Elite that modifies the standard hardware replacement process. Under this service:

• Fortinet ships a replacement FortiGate 1100E-DC unit to your location in advance of return
• The failed unit is destroyed at your facility under Fortinet’s Secure Destruction Protocol
• A chain of custody document is issued for audit and compliance records
• Coverage runs for five years from the date the license key is activated

The failed unit never leaves the secure environment. This is the critical distinction from standard and Priority RMA services, where hardware is returned to Fortinet’s service center after replacement.

FortiCare Tiers and RMA Options

Secure RMA layers on top of your FortiCare support contract. The table below shows how FortiCare Essential, Premium, and Elite compare on hardware replacement and support response times:

Secure RMA (-301- service code) is available as an add-on for customers holding FortiCare Premium or FortiCare Elite on the same device serial number. A FortiCare Essential contract alone does not qualify.

Who Needs Secure RMA

The FortiGate 1100E-DC is deployed in environments where the sensitivity of the hardware demands secure destruction. Secure RMA is particularly relevant for:

• Government agencies and defense contractors with classified network zones or NIST 800-88 media sanitization requirements
• Financial institutions subject to PCI-DSS or SOX controls that restrict off-site transport of active security hardware
• Healthcare organizations with HIPAA obligations where network appliances may retain PHI-related traffic logs
• Enterprises with zero-trust architecture policies that prohibit returning hardware to third-party facilities

Activation and Electronic Delivery

FC-10-F11DE-301-02-60 is a software subscription license with no physical component. After your order is confirmed, DataCenter360.ca delivers the license key to your email address within 0 to 1 business days. You register the key in the Fortinet Support Portal and link it to the serial number of the FortiGate 1100E-DC unit being covered. Coverage starts on the registration date, not the purchase date, so you can purchase ahead of your renewal window without losing days.

This license can be purchased and registered from any country. There are no geographic delivery restrictions.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner with access to Fortinet’s full service and licensing catalog. The 5-year Secure RMA term is the longest available for the FortiGate 1100E-DC and represents the lowest annualized cost across the coverage window. If you are aligning Secure RMA with a FortiCare Premium or Elite renewal, or covering multiple FortiGate units across a data center deployment, get in touch for a bundled quote. Orders ship electronically; your license is ready to register on the same business day.