Fortinet FortiGate 120G Priority RMA, 1-Year (FC-10-F120G-210-02-12)

SKU: FC-10-F120G-210-02-12

Original price was: CAD$356.61.Current price is: CAD$287.59.

Save:19%You save CAD$48.39
FortiGate 120G Priority RMA service (FC-10-F120G-210-02-12) — 1-year next-business-day advance hardware replacement for FortiGate 120G firewalls on FortiCare Premium or Elite.
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Product description

Some deployments cycle renewals annually rather than multi-year, whether for budget flexibility or procurement policy. The FC-10-F120G-210-02-12 is the 1-year term of Fortinet’s Priority RMA add-on for the FortiGate 120G, providing next-business-day advance hardware replacement within that window. Like all -210- SKUs, it requires FortiCare Premium or Elite to be active on the device.

What Priority RMA Covers

The -210- service code is Fortinet’s Next Calendar Day Delivery Priority RMA. When the device experiences a hardware failure, the support case is opened with Fortinet and a replacement unit ships the next business day. This is an advance-replacement model: you get the new unit before returning the defective one, keeping downtime to a minimum. The add-on applies to the specific FortiGate 120G registered under the contract.

Who Needs This

Sites where the FortiGate 120G is the sole perimeter device and a multi-day outage is unacceptable. Small distributed offices, manufacturing sites, and retail branches without a warm spare on-hand benefit most from Priority RMA. Organizations with a FortiGate High Availability pair may still add it for faster restoration of the standby unit after a primary failover.

Activation and Delivery

This is an electronic subscription. DataCenter360.ca delivers the license key by email after purchase. You register it in the Fortinet Support Portal under the FortiGate 120G serial number alongside the FortiCare Premium or Elite contract. No physical media ships; delivery is 0-1 business days from order confirmation.

Priority RMA vs Full Bundle

The RMA add-on covers hardware logistics only. It does not include FortiGuard threat intelligence, IPS updates, or technical support beyond the base FortiCare contract. Organizations evaluating whether to add just Priority RMA or step up to a full Enterprise bundle with FortiCare Premium baked in should weigh the total support cost across both options.

FortiCare Support Tiers & RMA Options

The Priority RMA add-on requires an active FortiCare Premium or Elite contract on the device. The table below shows where each RMA type sits within the FortiCare tier structure.

Feature Essential Premium Elite
Hardware RMA Return & replace Advanced replacement Advanced replacement
Priority RMA add-on eligible
Critical-issue response Next business day 1 hour 15 minutes
Telephone support

Buying from DataCenter360.ca

DataCenter360.ca holds authorized Fortinet Select Partner status and offers this subscription directly to Canadian buyers. Pricing is applied at the source level — no extra margin stacked at distribution. Orders are processed and delivered electronically within 0-1 business days. If you need the 3-year or 5-year term instead, those are available alongside this listing.

What does Priority RMA mean for the FortiGate 120G?

Priority RMA (-210-) provides next-business-day delivery of a replacement unit if your FortiGate 120G hardware fails. Rather than shipping the defective unit back and waiting, Fortinet ships the replacement first. It requires an active FortiCare Premium or Elite contract on the device.

Can I add Priority RMA to an existing FortiCare Essential contract?

No. The Priority RMA add-on is only available with FortiCare Premium or Elite. If the device is currently on Essential, the support tier needs to be upgraded first. DataCenter360.ca can quote both items together.

Is this a physical spare or an advance ship?

It is an advance replacement: Fortinet ships a replacement unit before you return the defective one. You receive it the next business day after the RMA case is opened, which minimizes downtime compared to standard return-and-replace.

Does this cover all hardware faults, or only certain failures?

It covers hardware failures under Fortinet’s standard warranty terms. Software issues, misconfigurations, and damage from external causes are handled through the FortiCare support case process rather than an RMA.

How is this ordered and activated?

It is an electronic subscription. After purchase, DataCenter360.ca delivers the license key by email. You register the key in the Fortinet Support Portal under the device’s serial number alongside the FortiCare Premium or Elite contract.

Additional information

Additional information

Manufacturer

Fortinet

Model

FortiGate-120G

Product Type

Product Group

End of Order Date (EOO)

Not published yet

Last Service Extension Date (LSED)

Not published yet

End of Support Date (EOS)

Not published yet

Product Family

FG-10 to FG-100

MPN

FC-10-F120G-210-02-12

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