Fortinet FortiGate 120G Next-Day Hardware RMA, 5-Year (FC-10-F120G-210-02-60)

Priority RMA at the entry level still provides a substantial improvement over standard hardware logistics. The FC-10-F120G-210-02-60 is a 5-year Priority RMA add-on that upgrades FortiCare Premium with a next calendar day hardware replacement commitment for the FortiGate 120G. It is the lower-cost path to a firm delivery timeline on hardware failures, without reaching for the 4-hour tiers.

What Next Calendar Day Hardware Delivery RMA Covers

The -210- Priority RMA add-on guarantees that a replacement FortiGate 120G will be delivered to your site the next calendar day after a confirmed hardware fault. Your team handles the installation. This is the most accessible Priority RMA tier and works well for deployments where overnight delivery is sufficient to maintain acceptable recovery windows. Active FortiCare Premium or Elite is required to use this add-on.

The table below shows how Priority RMA add-on eligibility maps across FortiCare support tiers. This product activates the priority RMA entitlement for FortiGate 120G devices on FortiCare Premium or Elite.

Who Should Use This Add-On

This service is a practical fit for mid-size branch offices, regional headquarters, and distributed campuses running a FortiGate 120G as a primary perimeter firewall. Organizations that have invested in FortiCare Premium for access to 1-hour critical-issue response often find that the addition of a Priority RMA add-on completes their hardware continuity plan without requiring a full managed service contract.

It is also a strong match for managed service providers supporting customer sites where hardware downtime carries direct contractual implications. A defined hardware delivery SLA makes it straightforward to include in service agreements.

Activation and Delivery

This is an electronic subscription purchased online and delivered as a license key. There is no physical shipment at time of purchase. After placing your order with DataCenter360.ca, the license key arrives by email. Register it in the Fortinet Support portal at support.fortinet.com by entering the key and assigning it to the target FortiGate 120G serial number. The Priority RMA entitlement activates immediately on registration.

This add-on requires an active FortiCare Premium or FortiCare Elite subscription on the same device before it can be registered. If your device is on FortiCare Essential, you will need to upgrade that base subscription first.

Priority RMA vs. Standard FortiCare Hardware Coverage

FortiCare Premium already includes advanced hardware replacement, meaning Fortinet ships a replacement before you return the failed unit. What it does not specify is how fast that replacement arrives. Standard advanced replacement logistics can take several business days. The Priority RMA add-on replaces that with a defined SLA — next calendar day or 4-hour delivery depending on the tier — giving your organization a predictable recovery window written into the service agreement.

If the goal is to reduce unplanned downtime on the FortiGate 120G, a Priority RMA add-on is the most direct way to do that without duplicating hardware or moving to a hot-spare configuration.

Buying from DataCenter360.ca

Available through DataCenter360.ca, a Fortinet Select Partner. Worldwide electronic delivery; activate the key against the FortiGate 120G serial number in the Fortinet support portal. Five years of continuous next-day coverage, with no annual renewal needed for the term.