Original price was: CAD$5,858.13.CAD$4,674.04Current price is: CAD$4,674.04.
A FortiGate 1800F guarding a data center edge or SD-WAN hub can’t sit dark while a failed chassis makes its way back to Fortinet for inspection. FC-10-F18HF-301-02-12 is the 1-year Secure RMA subscription for the FortiGate 1800F: it authorizes non-return of the defective unit, so the appliance that once held your configuration, certificates, and VPN keys never leaves the building.
Secure RMA is an add-on to your existing FortiCare Premium or Elite support contract, not a stand-alone replacement plan. When a FortiGate 1800F fails under a Premium or Elite contract, Fortinet ships an Advanced Replacement unit ahead of receiving the faulty one back. Secure RMA changes what happens to that faulty unit: instead of returning it to Fortinet, you keep it on-site and destroy it under your own retention policy. Because FortiGate appliances store configuration data on solid-state media that isn’t field-removable without voiding the warranty, this is the only supported way to guarantee that data never crosses your perimeter, even in a failure event.
This subscription matters most for organizations bound by data-residency or chain-of-custody rules: financial institutions, healthcare networks, government and defense contractors, and any enterprise where a hardware RMA ticket has to clear a security review before a device can ship anywhere. If the FortiGate 1800F sits at a core or edge point where full-disk config data is a genuine exposure risk, adding Secure RMA closes that gap without changing anything else about your support coverage.
FC-10-F18HF-301-02-12 is a license SKU, not a physical part. DataCenter360.ca delivers the activation code electronically, typically within one business day of order, and you register it against the FortiGate 1800F’s serial number in the FortiCare support portal. No shipment, no customs, no regional restriction: this is licensing, and licensing activates the same way anywhere in the world.
Secure RMA rides on top of whatever FortiCare level is already active on the device. The table below shows how the underlying RMA terms differ by support tier, since Secure RMA’s non-return option is layered on whichever replacement path your FortiCare contract already provides.
| Coverage | Essential | Premium | Elite |
|---|---|---|---|
| Hardware RMA | Return & replace | Advanced replacement | Advanced replacement |
| Priority RMA add-on eligible | — | ✓ | ✓ |
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Telephone support | — | ✓ | ✓ |
Whichever tier your FortiGate 1800F carries, Secure RMA layers on top of it: the response-time and replacement mechanics above stay exactly the same, only the disposition of the failed hardware changes.
We activate FortiGate 1800F licenses electronically and confirm registration against your device serial before we consider the order closed, so there’s no gap between purchase and coverage. As a Fortinet Select Partner, DataCenter360.ca handles the FortiCare portal work directly if you need help pairing this Secure RMA term with the rest of your 1800F support stack.
No. Secure RMA is an add-on that changes how a failed FortiGate 1800F unit is handled after replacement; it does not include support response times or advanced replacement on its own. Your device needs an active FortiCare Premium or Elite contract for Secure RMA to apply.
FC-10-F18HF-301-02-12 is a worldwide license. It’s delivered electronically, so there’s no shipping restriction: DataCenter360.ca can activate it for a FortiGate 1800F located in any country.
Instead of shipping the defective FortiGate 1800F back to Fortinet, you retain and dispose of it under your own data-destruction policy, while Fortinet still ships the Advanced Replacement unit per your FortiCare tier’s normal RMA process.
Yes. Secure RMA works alongside Priority RMA options (Next Calendar Day, 4-Hour Courier, 4-Hour Courier with On-Site Engineer) if your FortiGate 1800F also carries one of those add-ons; it only changes the disposition of the failed unit, not the delivery speed of the replacement.
FC-10-F18HF-301-02-12 covers 12 months from activation. Renew before expiration to keep continuous non-return coverage on the FortiGate 1800F; a lapsed Secure RMA term reverts the device to standard return-and-replace handling under its base FortiCare tier.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-1800F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F18HF-301-02-12 |
| 5 star | 0% | |
| 4 star | 0% | |
| 3 star | 0% | |
| 2 star | 0% | |
| 1 star | 0% |
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