Original price was: CAD$4,230.89.CAD$3,449.09Current price is: CAD$3,449.09.
Some FortiGate 1801F deployments only need Elite-level response for a single budget cycle: a project
that runs through one fiscal year, a temporary SLA requirement tied to a client contract, or simply a
first taste of Elite before committing to a longer term. FC-10-F18F1-204-02-12 upgrades an existing
FortiCare Premium contract on the FortiGate 1801F to FortiCare Elite for 12 months, cutting
critical-issue response from one hour to 15 minutes and unlocking the Elite device insights portal for
that year.
This is an add-on entitlement, not a standalone contract: it requires an active FortiCare Premium
subscription already registered against the same FortiGate 1801F serial number, and it layers Elite
benefits on top for one year. Once applied, the appliance’s support profile reads Elite for the
duration of the term, upgrading that one unit rather than a fleet-wide license pool.
| Applies to | Fortinet FortiGate 1801F |
| Upgrade path | FortiCare Premium → FortiCare Elite |
| Term | 1 year (12 months) |
| Prerequisite | Active FortiCare Premium on the same 1801F |
| Delivery | Electronic, worldwide |
The upgrade concentrates its value in response time and device visibility. This SKU moves the 1801F
into the Elite column below for one year:
| FortiCare Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Non-critical response | Next business day | Next business day | 2 business hours |
| 18-month extended LTS support | — | — | ✓ |
| Device insights & monitoring portal | — | — | ✓ |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & Replace | Advanced Replacement | Advanced Replacement |
The 1-year term suits teams testing whether Elite-level response justifies a longer commitment, or
those covering a defined project window on the 1801F: a proof-of-concept deployment, a client engagement
with its own contract clock, or an audit finding that calls for a faster RMA and response SLA right now.
It’s also the practical entry point if renewal timing on the underlying Premium contract makes a
multi-year Elite term awkward this cycle.
Like every FortiCare service, this upgrade is a license key applied against the 1801F’s serial number
through the Fortinet support portal. Nothing ships physically. DataCenter360.ca issues the entitlement
electronically, typically the same business day, to any country, and the Elite tier activates as soon as
it’s registered against the unit.
If the Premium prerequisite isn’t already active on your FortiGate 1801F, we can quote it alongside
this 1-year Elite upgrade in one order, and our team can walk through the 3- and 5-year terms if a
longer commitment ends up making more sense once you see the pricing side by side. As a Fortinet Select
Partner, we’re available to help if a license key doesn’t apply cleanly against your serial number.
Yes. FC-10-F18F1-204-02-12 upgrades an existing FortiCare Premium contract to Elite; it isn’t a
standalone support license. If the 1801F only has Essential or no active FortiCare, buy Premium first or
purchase FortiCare Elite directly instead.
Critical-issue response drops from 1 hour to 15 minutes, non-critical response improves to 2
business hours, and Elite adds 18-month extended LTS support plus the device insights and monitoring
portal, none of which are included at the Premium tier.
Yes. FortiCare is a software entitlement tied to the appliance’s serial number, so
DataCenter360.ca delivers it electronically to any country. There’s no regional hardware restriction on
the license itself.
The 12-month upgrade term starts on activation and should track the underlying FortiCare Premium
contract’s coverage window on the same device, so plan to renew the base service and the Elite upgrade
together at expiry.
The 1-year term costs less up front and suits a shorter commitment or a first Elite renewal cycle,
but it means renewing annually. If the 1801F is expected to stay in service for several more years, the
3-year or 5-year term usually lowers the effective annual cost.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-1801F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F18F1-204-02-12 |
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