Original price was: CAD$12,727.53.CAD$10,154.95Current price is: CAD$10,154.95.
Three years is the term most FortiGate 1801F owners land on when they weigh a Premium-to-Elite
upgrade against a hardware refresh cycle: long enough to avoid a yearly renewal chore, short enough not
to over-commit past the unit’s typical service window. FC-10-F18F1-204-02-36 takes an existing FortiCare
Premium contract on the FortiGate 1801F and raises it to FortiCare Elite for 36 months, cutting
critical-issue response from one hour down to 15 minutes and unlocking the Elite device insights portal
for the length of that term.
This is an add-on entitlement, not a standalone contract: it requires an active FortiCare Premium
subscription already registered against the same FortiGate 1801F serial number, and it layers Elite
benefits on top for three years. Once applied, the appliance’s support profile reads Elite for the
duration of the term — it upgrades that one unit, not a fleet-wide license pool.
| Applies to | Fortinet FortiGate 1801F |
| Upgrade path | FortiCare Premium → FortiCare Elite |
| Term | 3 years (36 months) |
| Prerequisite | Active FortiCare Premium on the same 1801F |
| Delivery | Electronic, worldwide |
The upgrade concentrates its value in response time and device visibility. This SKU moves the 1801F
into the Elite column below for three years:
| FortiCare Feature | Essential | Premium | Elite |
|---|---|---|---|
| Critical-issue response | Next business day | 1 hour | 15 minutes |
| Non-critical response | Next business day | Next business day | 2 business hours |
| 18-month extended LTS support | — | — | ✓ |
| Device insights & monitoring portal | — | — | ✓ |
| Telephone support | — | ✓ | ✓ |
| Hardware RMA | Return & Replace | Advanced Replacement | Advanced Replacement |
The 3-year term fits teams that budget support in multi-year blocks but don’t want to lock in for
five: a mid-size data center running the 1801F as a core or edge firewall, a managed-services provider
standardizing SLAs across a client’s refresh cycle, or any site where a 15-minute critical response has
become a compliance or contractual requirement partway through an existing Premium term. It’s also the
practical choice when the 1801F’s own hardware lifecycle is expected to run three to four more years
rather than five.
Like every FortiCare service, this upgrade is a license key applied against the 1801F’s serial number
through the Fortinet support portal. Nothing ships physically: DataCenter360.ca issues the entitlement
electronically, typically the same business day, to any country, and the Elite tier activates as soon as
it’s registered against the unit.
We carry the full FortiCare ladder for the FortiGate 1801F, so if the Premium prerequisite isn’t
already active on your unit we can quote it alongside this upgrade in a single order. As a Fortinet
Select Partner, our team stays available to help if a license key doesn’t apply cleanly against your
serial number.
Yes. FC-10-F18F1-204-02-36 upgrades an existing FortiCare Premium contract to Elite; it isn’t a
standalone support license. If the 1801F only has Essential or no active FortiCare, buy Premium first or
purchase FortiCare Elite directly instead.
Critical-issue response drops from 1 hour to 15 minutes, non-critical response improves to 2
business hours, and Elite adds 18-month extended LTS support plus the device insights and monitoring
portal — none of which are included at the Premium tier.
Yes. FortiCare is a software entitlement tied to the appliance’s serial number, so
DataCenter360.ca delivers it electronically to any country — there’s no regional hardware
restriction on the license itself.
The 36-month upgrade term starts on activation and should track the underlying FortiCare Premium
contract’s coverage window on the same device, so plan to renew the base service and the Elite upgrade
together at expiry.
The 3-year term is a middle ground: it avoids annual renewal overhead while carrying less
up-front commitment than a 5-year contract. If your 1801F’s planned service life or budgeting cycle runs
closer to three years, this term usually aligns better than either extreme.
| Manufacturer | Fortinet |
|---|---|
| Model | FortiGate-1801F |
| Product Type | |
| Product Group | |
| End of Order Date (EOO) | Not published yet |
| Last Service Extension Date (LSED) | Not published yet |
| End of Support Date (EOS) | Not published yet |
| Product Family | FG-1000 to FG-4000 |
| MPN | FC-10-F18F1-204-02-36 |
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