Fortinet FortiGate 1801F Secure RMA Service, 5-Year (FC-10-F18F1-301-02-60)

Fortinet’s FortiGate 1801F sits in the 1800F series with the same NP7-accelerated 40-port layout as the FortiGate 1800F, plus onboard SSD storage for local logging. FC-10-F18F1-301-02-60 covers that hardware with a 5-Year Secure RMA subscription: instead of shipping a failed unit back to Fortinet before a replacement goes out, Secure RMA lets the customer keep the defective chassis on-site and still receive a replacement, so whatever is on that onboard drive never leaves the building.

What Secure RMA covers

Secure RMA is a data-handling add-on to Fortinet’s standard advance-replacement RMA process. Under a normal RMA, returning the failed unit is a condition of getting a working one shipped. Secure RMA removes that condition: Fortinet ships the replacement on the same timeline as the RMA tier already active on the device, and the customer destroys or retains the failed hardware locally instead of mailing it out with its onboard SSD, NP7 board, and any stored keys still inside. It’s the term Fortinet sells for data centers, government sites, financial institutions, and any environment where a piece of network hardware leaving the premises is itself a compliance problem, even after a factory reset.

Who needs this on a FortiGate 1801F

Anyone running an 1801F in a facility bound by data-residency, PCI, HIPAA, or classified-network rules is the intended buyer. The 1801F’s onboard SSD is exactly why this matters more here than on a diskless 1800F: local storage means more residual data sits on a failed board, and Secure RMA is the mechanism that keeps that board out of a courier’s hands. A 5-year term suits organizations that budget hardware support for the full expected service life of a high-end NGFW at time of purchase, rather than renewing every year.

Activation and delivery

FC-10-F18F1-301-02-60 is a license SKU, not a physical part. DataCenter360.ca delivers the entitlement electronically, typically within one business day of order confirmation, and it registers against the FortiGate 1801F’s serial number inside FortiCare. There’s nothing to unbox or install; Fortinet’s support systems apply the Secure RMA entitlement automatically the next time a case is opened for that unit. Because delivery is electronic, this subscription sells worldwide and isn’t tied to Canadian shipping the way the physical firewall is.

Secure RMA against the RMA tiers on file for this device

Secure RMA rides on top of whichever RMA response level a 1801F’s FortiCare contract already carries. Essential doesn’t include an RMA add-on path; Premium and Elite do, and this Secure RMA license extends the same on-site data-handling protection at whichever tier the device runs.

Buying from DataCenter360.ca

DataCenter360.ca is an authorized Fortinet Select Partner, and we sell this Secure RMA term the way Fortinet licenses it: tied to the 1801F it’s registered against, delivered by email, and stackable with whatever FortiCare and FortiGuard subscriptions are already running on the box. If five years isn’t the right fit, we also carry the 1-Year and 3-Year Secure RMA SKUs for the same model, along with FortiCare Premium and the Next Calendar Day RMA add-on, so the support package can be matched to how the appliance is actually deployed.